Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Oct 11, 2024
Topics: 4 / Replies: 1452
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RE: Let's Encrypt, Expiration Date in SolidCP Panel

Hello, At the moment the SSL expiry date is not updated inside SolidCP as WACS does not update us on renew. We do plan to add a method of lo...

4 years ago
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RE: Error "The expected version of the software is not found on your server" adding Hosted Organization

Hello, As it appears your trying to setup exchange. Have you tried to following the guide at ? I suspect the issue may be with the AD users memb...

4 years ago
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RE: cannot create Databases and SQL Users

Hello, You go to Configuration -> Servers -> SQL Server You will then need to configure the settings such as internal and external acc...

4 years ago
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RE: cannot create Databases and SQL Users

Hello, Please check your Provider settings for SQL 2019. You should ensure that the login has sysadmin rights on the SQL server. Regards, ...

4 years ago
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RE: Cannot find some configuration and how to change default upload directory

Hello, To configure the hosting plan please login as serveradmin or an reseller and the menu should appear to set the hosting plan. We use C...

4 years ago
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RE: Error "The expected version of the software is not found on your server" adding Hosted Organization

Hello, When you installed SolidCP Server did you select to make a domain account? The check is ensuring the UserDomainName does not match th...

4 years ago
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RE: SolidCP 1.4.7 and Simple DNS 8 Default TTL

Hello, When i check the code it looks like the minimum ttl has been commented out when making a zone record so it was never added to SimpleDNS 8....

4 years ago
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RE: Installer problem

Hello, I cannot see why this would fail. Can you try with a local account to see if that makes a difference? Regards, Trevor

4 years ago
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RE: SolidCP 1.4.7 and Simple DNS 8 Default TTL

Hello, Can you check your Minimum TTL in the provider settings? This is what is set when a record is created. Regards, Trevor

4 years ago
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RE: Stuck at Converting template to vhdx

Hello, I have not seen this myself before does a iisreset on the HyperV server not help? Regards, Trevor

4 years ago
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RE: Installer problem

Hello, We do recommend using AD accounts during the install of SolidCP Server. Can you confirm your logged into the server on a domain admin...

4 years ago
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RE: Error executing 'BACKUP' task. Value cannot be null. Parameter name: path1

Hello, It would be in the Windows event viewer, Select Applications then SolidCP when it is loaded. You can find the Audit log in SolidCP. W...

4 years ago
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RE: Remove FTP resource from SCP database

Hello, Was you able to find the database table? Its normally [dbo].[ServiceItems] and it should be ItemTypeID=9 (The ItemTypes can be found in [d...

4 years ago
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RE: Hyper-v vs Virtual Private Servers service

Hello, I presume you mean the difference between the provider groups? Virtual Private Servers is a group for the older Provider which is rel...

4 years ago
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RE: SmarterMail not suspending or deleting

Hello, I have checked in our development environment and it appears to be working fine. Can you see anything in your audit log when suspending or...

4 years ago
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