Trevor Robinson
@trobinson
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Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: cannot upgrade client to the last version of solidcp

Hello, You should check if you have an SolidCP-Auto-Upgrade-Exclude-Servers.txt file in the same location of the script. If you need to do an ...

5 years ago
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Answer: Simple things … on creating a web site, I want a new DNS record to be made automatically. How?

Hey, For the assigned IP you can use [ip] in the DNS template. We would recommend for web using: Shared IPs are there for all websites no...

5 years ago
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Answer: Windows 10 template

Hello, If you open the VHD on a server and then check Disk Management it will show the partitions and you should be able to count what the index n...

5 years ago
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Answer: Mysql timeout on restore

Hello, With such large DB restores its generally recommended to do this directly on the server as its the most efficient way to handle the data an...

5 years ago
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Answer: How to Add FTP to Hosting Plan

Hello, Is the path in the error correctly created on the server and does SCPServer have write access to it? Regards, Trevor

5 years ago
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Answer: How to create SQL DB with Windows authentication

Hello, Windows Authentication for MsSQL is not supported. Regards, Trevor

5 years ago
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Answer: How to add hMailServer to SolidCP

Hello, You should install SolidCP Server on the hMailServer and connect this to your existing portal (Configuration -> Servers). Regards, ...

5 years ago
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Answer: Simple DNS Plus 6.x GetZones fails and other errors?

Hello Jeremy, Sorry for the lack of updates we don't have a copy of SimpleDNS 6 which i can test with and currently waiting to hear back from Simp...

5 years ago
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Answer: Firefox issue on 1.4.7

Hello, If i understand correctly you dont get the below screen: This was taken on 81.0 as there was a update released yesterday but it did w...

5 years ago
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Answer: Windows 10 template

Hello, Can you try set it back to 0 and see what the audit log shows then? Regards, Trevor

5 years ago
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Answer: troubleshooting database Solid cp

Hello, When this type of error occurs you are best to try login to SolidCP on the server itself as detailed errors are normally enabled for local ...

5 years ago
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Answer: Recreate the “SCPServer” user account

Hello, The quickest way to restore it would be to remove and reinstall SolidCP Server. Regards, Trevor

5 years ago
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Answer: Hyper-v VM Windows Server 2019 error

Hello, The error would indicate most likely that SolidCP didn't find the sysprep file to customise it. Please check the Index to Expand is set...

5 years ago
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Answer: how to create vm template linux

Hello, You can find the files for the VMConfig Linux agent at along with some instructions. A copy of the compiled tools can be found at . ...

5 years ago
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Answer: Windows 10 template

Hey, The error shows a problem in sysprep. I would check your sysprep file path and index to expand is set correctly. Regards, Trevor

5 years ago
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