Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Jun 25, 2025
Topics: 4 / Replies: 1511
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Answer: Recreate the “SCPServer” user account

Hello, The quickest way to restore it would be to remove and reinstall SolidCP Server. Regards, Trevor

5 years ago
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Answer: Hyper-v VM Windows Server 2019 error

Hello, The error would indicate most likely that SolidCP didn't find the sysprep file to customise it. Please check the Index to Expand is set...

5 years ago
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Answer: how to create vm template linux

Hello, You can find the files for the VMConfig Linux agent at along with some instructions. A copy of the compiled tools can be found at . ...

5 years ago
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Answer: Windows 10 template

Hey, The error shows a problem in sysprep. I would check your sysprep file path and index to expand is set correctly. Regards, Trevor

5 years ago
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Answer: Quotas/reports not reporting data

Hello, Currently for HyperV the reported Space Quotas are based on the amount allocated to existing VMs. SolidCP is currently unable to track ...

5 years ago
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Answer: Windows 10 template

Hello, You should be able to follow the guide for Server 2012r2 as this has not changed alot between the desktop and server versions. You can ...

5 years ago
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Answer: Firefox issue on 1.4.7

Hello, I am not aware of any issue with Firefox and SolidCP. Can we check which mail server are you using(some act differently in the panel th...

5 years ago
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Answer: API with Hostbill

Hello, You maybe best to speak to HostBill regarding this query as they created their SolidCP as you can see onWe have gad direct communication i...

5 years ago
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Answer: Hyper-V cluster setup

Hello, Once you have a failover cluster setup for HyperV you can enter its name in the provider settings page (at the bottom). The VM will then we...

5 years ago
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Answer: Scheduler > Execute System Command … Not Working

Hey, Can i check if your trying to do this on a user account? If you do it as serveradmin or their peers does it work? Regards, Trevor

5 years ago
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Answer: How to Add FTP to Hosting Plan

Hello, Indeed there appears to be no errors relating to FTP. Can you try make a new SolidCP user with a new hosting plan? We can then make sure it...

5 years ago
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Answer: How to Add FTP to Hosting Plan

Was you able to check for Admin rights and anything in the eventlog?

5 years ago
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Answer: How to Add FTP to Hosting Plan

It normally creates a Default FTP Site. Can you confirm the user assigned to the SolidCP Server pool has administrator rights on the server? If yo...

5 years ago
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Answer: How to Add FTP to Hosting Plan

Hello, The screenshots for servers and hosting plan look fine and i can see the FTP icon is missing from the user overview. Can you go into Co...

5 years ago
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Answer: How to Add FTP to Hosting Plan

Hello, Can you screenshot your Servers page, Hosting plan and the User (If you need to create a test user for the screenshots it should be fine)? ...

5 years ago
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