Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: 1.4.3 issue with remote hyperv hosts since upgrade

Hello, Glad you was able to track down the issue. When SolidCP connects to remote HyperV servers it does indeed use the SCPServer user configured ...

6 years ago
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Answer: Let’s encrypt renewal issue after update to Version 1.4.4

Hello, Its strange you got that error. We have tried to recreate it but not been able to. Can you try reload your SolidCP Server files on this...

6 years ago
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Answer: Let’s encrypt renewal issue after update to Version 1.4.4

Hello, Can you confirm that the webmail domain is pointing to the same IIS server as your trying to run the renew on? Thanks, Trevor

6 years ago
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Answer: Let’s Encrypt, Expiration Date in SolidCP Panel

Hello, In your first screenshot i see the last error was a warning. Can you please share the details of this? (see above) The generate CSR s...

6 years ago
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Answer: mysql backup error

Hello, Could you check the Windows Event Log under Applications -> SolidCP for a more detailed error? Regards, Trevor

6 years ago
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Answer: The expected version of the software is not found on your server.

Hello, Can you run the following in a command prompt and screenshot the output: REG QUERY HKLMSOFTWAREMicrosoftMSSQLServerMSSQLServerCurrentVe...

6 years ago
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Answer: mysql and mssql

Hi, Can you confirm if this is still an issue with version 1.4.4? Regards, Trevor

6 years ago
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Answer: 500 – Internal server error.

Hello, Please ensure that the web.config is present as it shows in the error. Regards, Trevor

6 years ago
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Answer: Exception thrown when updating MySQL 8 user password

Hello, You are best to check the Windows Eventlog of the server running the MySQL server. You can find the errors in Applications -> SolidCP. ...

6 years ago
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Answer: mysql backup error

Hello, You will want to change the Mysql Installation Folder to: C:Program FilesMySQLMySQL Server 5.7bin Regards, Trevor

6 years ago
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Answer: 1.4.3 issue with remote hyperv hosts since upgrade

Hello, We have released the new version of SolidCP today which i believe has this issue fixed. Could you please try upgrade? Regards, ...

6 years ago
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Answer: Guacamole setup

@vuat8b You would be best to ask on the Guacamole site for help with build issues of their software.

6 years ago
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Answer: SSL CERTIFICATE

Hello, If you login to SolidCP as a ServerAdmin then go to Configuration -> Servers then select the IIS provider. Once in here You will want to...

6 years ago
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Answer: This access control list is not in canonical form and therefore cannot be modified.

Hello @choffmeister Can you confirm if you have enabled the advanced AD segregation in your environment? If you are not sure please run this i...

6 years ago
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Answer: Compine two Solidcp server?

Hello, There is no way to combine two SolidCP Servers. You would be best to recreate users in one of the SolidCP Servers and import the resources ...

6 years ago
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