Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Nov 17, 2024
Topics: 4 / Replies: 1452
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Answer: Cannot Create FTP accounts

Hello, Have you tried to create a new hosting space using the hosting space to confirm you was unable to see FTP in the overview? If you can a...

5 years ago
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Answer: Add Server > Search Software issue/bug

Hello, I have logged in our tracker for us to go through all providers and check for the search software to ensure its set correctly for each. ...

5 years ago
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Answer: MSPControl migration from version 1.0.0.6358

Hey, You are correct at the current moment we are unable to migrate the user accounts from the latest MSPControl versions. There are multiple soluti...

5 years ago
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Answer: Exchange 2013 CU22 – Unable to create new mailbox – WinRM HTTP Bad Request

Hello, Have you rechecked the Powershell virtual directory for windows users? Thanks, Trevor

5 years ago
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Answer: Could not connect to the specified MySQL Server

Hello, Would you be able to try a password without any special characters? Thanks, Trevor

5 years ago
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Answer: Cannot import website with “All unassigned” IP setting

Hello, This bug has been fixed and will be included in the next release. Thanks, Trevor Robinson

5 years ago
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Answer: solidcp – Domainkey error

Hello, We can look at this but it gets complex when you factor in the different mail servers and anti spam we support as these will need to be set...

5 years ago
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Answer: Could not connect to the specified MySQL Server

Hello, In Configuration -> Servers select the MySQL Server. Here you should be able to set the password for the root account. Thank...

5 years ago
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Answer: Bug SolidCP version 1.4.2 server component cannot connect to Hyper-V hosts remotely

Hello, As far as i remember there is special changes needed on HyperV core hosts to allow access remotely. You should check these have been comple...

5 years ago
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Answer: Exchange Module Bug: Retention Policy tag modification defaults retention period to 1 day

Hello, This has been fixed on the latest code. It will be included in the next release. Thanks, Trevor Robinson

5 years ago
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Answer: Application installer issue with joomla

Hello, Can you confirm if you install this directly via WPI if you get the error? It sounds like its a WPI error and not one from SolidCP. Tha...

5 years ago
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Answer: Websitepanel to Solidcp – easy way ?

Hello, To move from WebsitePanel to SolidCP you can follow these guides: For migrating the server itself these is a number of ways dependin...

5 years ago
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Answer: Error creating mailbox plans

Hello, This isn't an known issue with SolidCP. Can you try set this value to 100000000 and see if its applied? Thanks, Trevor Robinson

5 years ago
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Answer: solidcp – Domainkey error

Hello, I have tested the DKIM on SimpleDNS 8.x and it can be added but needs to be put into separated strings of 64 characters with " around each ...

5 years ago
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Answer: Auto Install and auto update letsencrypt certificate

Hello, Lets Encrypt is automatically set to renew using the LE-Win-Simple client. It will normally make a daily task to check and renew as needed....

5 years ago
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