Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Jul 10, 2025
Topics: 4 / Replies: 1511
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Answer: How to upgrade or downgrade hosting plan to a customer from

Hello, I am glad you was able to find the solution to this problem. To select an answer you click select on the post. Thanks, Trevor

6 years ago
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Answer: Is there a walk-thru to create a CentOS template for SolidCP roll out.

Hello, Currently there is no progress on this. There is a Linux agent being worked on but currently this is in tested and not ready to be released...

6 years ago
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Answer: WHMCS is not terminating VMs in hyper-v host.

Hello, Currently this is a known bug for the WHMCS module. I am not aware of a workaround at this time. Thanks, Trevor

6 years ago
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Answer: SolidCP with ARR 3.0

Hello, It is possible to use SolidCP with ARR but the panel cannot manage this. Thanks, Trevor

6 years ago
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Answer: Internationalized Domain Names

Hello, I have checked and we are unable to see this issue. Can you tell me which resources does this show? Thanks, Trevor Robinson

6 years ago
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Answer: SolidCP Portal Binding

Correct you would need to unbound the domain from the website and then bind it to the SolidCP Portal in IIS.

6 years ago
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Answer: Lync Phone numbers always appear in Space Quotas

Hello, Can you tell me the version of SolidCP you are using? This should have been fixed in recent versions. Thanks, Trevor

6 years ago
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Answer: Lets Encrypt SAN SSL

Hello, That is correct it will secure all website pointers. There is currently no ETA on wildcard certificates. We will be reviewing the le-wi...

6 years ago
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Answer: SolidCP Portal Binding

Hello, I understand your idea but please don't believe that using a domain prevents the IP address of the server being public. This can easily be ...

6 years ago
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Answer: Error when creatig RDS Collection

Hello, If you go into Configuration -> Server -> Select Settings next to RDS Server. Does it show the SolidCP version on the right side?...

6 years ago
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Answer: SolidCP Components

Hello, You can add a new server via the Add server feature. If you are migrating the whole server to a new one the quickest way is to retarget the...

6 years ago
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Answer: Remove Server without recreating hosting spaces

Hello, You would need to build a query to remove these from ServiceItems and PackageServices using the ServiceID. Thanks, Trevor

6 years ago
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Answer: After update to 1.4.3: The user name or password is incorrect.

Hello, We have not seen this before but i would check the AD Settings to make sure its correct if your using AD. We can take a look directly a...

6 years ago
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Answer: Error to open preview Domain – Reseller

Hello, Could you please try rename SpaceSettingsInstantAlias.ascx to SpaceSettingsPreviewDomain.ascx and see if it fixes the issue? Thanks, ...

6 years ago
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Answer: Auto SSL on deployment

Hello, This should be the ItemID as shown in [dbo].[ServiceItems]. Thanks, Trevor

6 years ago
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