Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 23, 2025
Topics: 4 / Replies: 1504
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RE: Upgrade problems

Hello, Did you use the powershell script (found at ) to do the upgrade? Do it via the installer is not supported due to web.config change...

2 years ago
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RE: Project Updates

@maoxiong At the current moment there wont be any new SmarterMail features but it will support the new API (This required rewriting the whole module)....

2 years ago
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RE: solidCP API

Hello, To use the API you need access to the enterprise server. You will find asmx files which are the API calls. For example to manage So...

2 years ago
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RE: Can't Create Organization

Hello, For setup of the AD inside SolidCP we recommend to install SolidCP Server with a AD account which has Domain Admin rights. Under Se...

2 years ago
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RE: Error logged in Event viewer related to LogParser

Hello, Can you confirm the file does exist and if stats are being collected for other days? Regards, Trevor

2 years ago
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RE: RDS Server Page Error Loading

Hello, You should check your RDS server for any errors in the windows eventlog however from the error it looks like there could be an issue betwe...

3 years ago
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RE: Database failure on automatic update script

Hello, Currently the script does expect the person who is running it has permissions via Windows login to the SQL server. Is there a reason you l...

3 years ago
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RE: new employees welcome email

Hello, If you have a reseller account you can do this from clicking Mail Templates (Bottom Right) once you login and go to your Account Home. ...

3 years ago
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RE: SolidCP accounts - MFA

Hello, Currently this is not possible due to how the frontend and backend talk to each other however we are trying to find a solution. Regar...

3 years ago
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RE: 504 Gateway Time-out

Hello, Are you running the web server via a reverse proxy? The error suggests that may have timed out. Regards, Trevor

3 years ago
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RE: Setting Server Password

Hello, Can you check the installer log file to see if a error is logged? Generally it would be a issue as the user was not deleted. Regards,...

3 years ago
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RE: WHMCS and configurable options names not displaying.

Hello, Would you be able to add this to the github code as either a pull request or bug report? Regards, Trevor

3 years ago
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RE: Moving from exchange 2010 to 2016

Hello, You are correct you just need to change the Provider version and set the URL to the new server. Addionally ensure to rename the server in ...

3 years ago
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RE: Windows Server 2022

Hello, These have been pushed to the master repo and awaiting the next release. Currently no date is set. Regards, Trevor

3 years ago
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RE: ssl cert from letsencrypt, can it be auto installed

Hello, It is not possible at the moment to auto create a SSL certificate for a user on space creation. Regards, Trevor

3 years ago
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