Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 6, 2026
Topics: 4 / Replies: 1519
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Answer: Unable to delete user – Input string was not in a correct format.

Hello, We are aware of a bug in IE which causes some pages to not work correctly.

8 years ago
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Answer: Windows upgrade

Hi jacoch, That would be the correct way to upgrade the services from 2008R2 to 2012R2. Kind Regards, Trevor

8 years ago
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Answer: Starting with SolidCP in an existing HoEx environment

Hello, This is possible and you will want to use the Enterprise Import tool (Details located at) I would do this before SolidCP as it means you...

8 years ago
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Answer: mssql browse function

Hello, For MsSQL you can do the same but as far as im aware myLittleAdmin is the only solution for web management. You set the URL etc in the Provid...

8 years ago
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Answer: SQL Server 2017 Database Count Issue

Hello, Please backup you SQL database and run the following code in SQL Management Studio: IF NOT EXISTS (SELECT * FROM [dbo].[Quotas] WHERE [Quot...

8 years ago
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Answer: SQL Server 2017 Database Count Issue

Hello, I can confirm this is a bug and i will log it to be fixed for the next release. Can you confirm if you are also noticing the name same for us...

8 years ago
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Answer: MySQL & MS SQL Database Name Prefix issue

Hello, I have set a prefix of: [USER_NAME]_ It appeared to work as expected and the user and database name have this set on both MsSQL and MySQL. ...

8 years ago
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Answer: MySql User Hostname

Hello, Just to update anybody with the same issue this was resolved and the problem was a deny anyhost rule on the MySQL server. Thanks, Trevor ...

8 years ago
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Answer: MySQL issue

Hello, Just for anybody with the same issue. With the release of v1.4.1 we have added a checkbox to allow SslMode=None to be set. Kind Regards, Tr...

8 years ago
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Answer: API command to get Websites under a Package

Hello, You will find the GetDomains call under esServers.asmx which will allow you to pull the domains from the packageid. Kind Regards, Trevor ...

8 years ago
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Answer: MySQL issue

Hello, This is a known issue with the latest version of MySQL. Currently we only have an work around which is: In the "Root login" field enter "ro...

8 years ago
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Answer: Deleted Security Group

Hello,   You should be able to recreate the security group as long as it has the correct values. I would take extra care to ensure the attr...

8 years ago
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Answer: Dedicated Application Pools not created

Hello,   I have just tested this on our Windows 2016 server and the app pools appear to be created and assigned correctly.   Can...

8 years ago
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Answer: Error when mapping drive over internet

Hi,   Are they trying to access them directly on the site or via the cloud portal?   We maybe easier if this is done via a paid ...

8 years ago
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Answer: Error when I register IP Shared Public in server configuration.

Hello,   It doesn't appear that your image has uploaded correctly. Can you tell me what the error says?     Thanks, &...

8 years ago
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