Trevor Robinson
@trobinson
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Noble Member
Joined: Jan 7, 2016
Last seen: Feb 7, 2026
Topics: 4 / Replies: 1519
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Answer: SmarterMail Password Changes Bug

Hello,   Am i correct in thinking that if you set the password and dont check the box it wont change the password?   It seems li...

8 years ago
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Answer: Failed add RDS Server : Object reference not set to an instance of an object.

Hello,   Can i firstly check which version of SolidCP you are using? v1.1.1 to v1.2.1 has alot of RDS fix's made inside it, So i would high...

8 years ago
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Answer: Failed add RDS Server : Object reference not set to an instance of an object.

Hello,   Do you have ay extra information like:   at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices   ...

8 years ago
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Answer: Error after upgrade MSPcontrol to SolidCP (Hosting Plans menu)

Looking at the code this one may need running also:   DROP PROCEDURE [dbo].[GetUserSettings] GO CREATE PROCEDURE &#...

8 years ago
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Answer: Failed add RDS Server : Object reference not set to an instance of an object.

Hello,   From the error its trying to Add SessionHost Feature to the server. This normally means the SolidCP Server on the RDS controller d...

8 years ago
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Answer: Error after upgrade MSPcontrol to SolidCP (Hosting Plans menu)

Hey,   Can you try run this in MsSQL Management studio against the SolidCP database:   DROP PROCEDURE [dbo].[GetH...

8 years ago
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Answer: changing portal port to 80

Hello,   Can you show us the bindings for the SolidCP Portal?

8 years ago
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Answer: changing portal port to 80

Hello,   You can modify the portal bindings in IIS to port 80 and add the hostname as in the image below:     Kind R...

8 years ago
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Answer: Problem in answer file

Hello,   Are you using HyperV 2008 or 2012+?   If using 2008 you do need the XML. There is a post about it at   The un...

8 years ago
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Answer: Send mail instructions error

Hello,   It sounds like the Org password reset link has been enabled with a URL or an malformed URL.   Please check it in: &n...

9 years ago
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Answer: Error 503 after Install, some Application Pools not Starting

Hello,   Its hard for me to suggest anything else as we have covered all reasons the app pool would stop especially without any detailed er...

9 years ago
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Answer: Error 503 after Install, some Application Pools not Starting

Can you check the users are members of the local IIS_IUSRS group?

9 years ago
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Answer: Clicking on New Mailbox

Hello,   Can you check if the problem users email is set to html or text?   If you try change it to the opposite does it still e...

9 years ago
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Answer: Android App

Hello,   At the moment we don't have any plans for a Android/Iphone app. Is there a specific feature you are looking for in a mobile app? ...

9 years ago
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Answer: Error 503 after Install, some Application Pools not Starting

Hello,   If they are AD users do the password reset in AD Users and Computers, If local accounts use Computer Management.   You ...

9 years ago
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