Forum

Can you confirm the MySQL Connector/Net () is installed?

Hello,   Can you confirm which version of SolidCP you are using? If you are not using 1.2.1 i would highly recommend updating.   ...

Hello,   I did run this a few weeks back and it appeared to work fine. Can you confirm you are running this in the Exchange 2013 console? ...

Hello,   Can you confirm if you have edited binSolidCP.SchedulerService.exe.config on the enterprise server?   The SQL connectio...

Hello,   We did release another little SQL update no long ago. Would you be able to try it again for me?   Kind Regards, &nbs...

Hello,   The error indicates there was a timeout running the query against the SQL server.   I would recommend you try adding th...

Hello, Sorry for the delay. I have found the problem and the solution would be to run the update_db.sql from If you need any help on this see t...

Hello,   The error code is: ERROR_MAIL_ACCOUNTS_PACKAGE_ITEM_EXISTS = -703;   Can you confirm nobody else is using the same doma...

Hello,   We have separated password policy's for each service as they may have different requirements. We can look into the possibility o...

Hey,   Can you screenshot it?   Was you able to see any errors in the Windows Event Viewer under SolidCP?   Kind Rega...

Hello,   You can add a additional server by running the SolidCP installer and installing SolidCP Server. You will then need to add the addi...

Hello,   There are known problems with the certificate store so we dont really recommend using it at the moment.   You can set t...

Hi,   That is correct. If it is unable to connect via UNC then they are not upgraded.   Kind Regards,   Trevor Robins...

Can you login to SQL Management Studio as the SolidCP user and the password in the web.config?

Hello, The website pointer should only be the www. of the domain (see attached)   Do you not see the www. as it shows above? You can see...