Last seen: Apr 14, 2026
Hi Nicholas, I will make a note to contact you via the ticket regarding this once the new version has been released. Kind Re...
Hi Nick, SolidCP does itself offer support and installation services. If you can use the contact form on the website with more details w...
Hello, You can edit the AccessIpsSettings from the [dbo].[SystemSettings] table inside the SolidCP database. For it t...
Hello, The VM Summary is used when you make a new VM and select the send summary option.
Hello, Can you confirm if the system provider is set to your web server? Thanks, Trevor Robinson
Hello, I am not aware of any issues. I have just checked on our development environment and it appears to be working fine. Can you con...
Hello, Can you run the SQL query again and double click on the first error? It should then jump you to the problem code. If you can copy ...
Hello, This is a known bug. The work around at the moment is to give the SQLServer user full rights to: C:UsersSCPServerAppD...
Hello, Can you run this in SQL Management Studio new query and let me know if it returns anything: SELECT * FROM [dbo].[...
Hello, When you run the latest update_db.sql did it error at all? Thanks, Trevor Robinson
Normally it is found in C:Program Files (x86)SolidCP Installer .
Hello, Can you show us the error in the install log? Kind Regards, Trevor Robinson
Hello, If you can get the cryptokey and database information from the WebsitePanel installer you can use the manual migration guide found...
Hello, If you go to the server inside SolidCP Configuration -> Servers and then select the System Processes. Does it list them for you...
Hello, Can you tell me if you have mailbox plans and if you have one selected. Can you provide a screenshot of the error? ...
