Trevor Robinson
@trobinson
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Noble Member
Joined: Jan 7, 2016
Last seen: Feb 7, 2026
Topics: 4 / Replies: 1519
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Answer: Error 503 after Install, some Application Pools not Starting

Hey,   Glad you have been able to find some errors. If you try start the app pool and load the website see if you get any other errors like...

9 years ago
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Answer: Error 503 after Install, some Application Pools not Starting

Hello,   It seems strange there is no errors in the event log. You can also check in Event Viewer -> Custom Viewed -> Server Roles -&...

9 years ago
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Answer: asp.net error after upgrading errors from MSPControl

Hello,   Just to let people know we have worked on a update to the MSPtoSCP.sql script and it should now allow for updating from newer vers...

9 years ago
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Answer: Solidcp Os Templates

Hello,   Can i ask which version of the HyperV provider you are using? It sounds like its the 2008 version with the index.xml.   ...

9 years ago
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Answer: Email Templates and variables

Hello,   I believe we did answer this via ticket but i will also provide the same information here:   To get a list of the domai...

9 years ago
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Answer: Stuck between a rock and a hard place – can’t delete or recreate a site

Hello,   I would first that that the website has been removed from IIS. If it has do you still see the website in the list for the user? If...

9 years ago
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Answer: SQL Database location split database and log files

Hello,   You can set the custom db path in the provider settings. Currently you are unable to separate the database from the logs.  ...

9 years ago
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Answer: Adding a new user resultd in red -1 banner

Hi,   The Auditlog is located under the Account Menu.   Kind Regards,   Trevor Robinson

9 years ago
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Answer: Adding a new user resultd in red -1 banner

Hey,   You will want to check the audit log and the machine running the Hosted Orgs eventlog for any errors.   It sounds like it...

9 years ago
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Answer: Windows Firewall management from solidcp

Hello,   Thank you for the suggestion. I have added it to our tracker but currently we do not have any ETA of when/if this will be added. ...

9 years ago
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Answer: Updated to 2016 and lost IIS

Hey,   You can reinstall everything using the installer but don't use the correct DB name for the Enterprise server (Also make sure you hav...

9 years ago
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Answer: Updated to 2016 and lost IIS

Hey,   You will need to use appcmd to dot his. You can find more information about that here:   The main commands you will want i...

9 years ago
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Answer: Error rebooting remote server

Hello,   I have looked into this and it appears to be a known bug in WMI. This is in our bug list and we will look to reconfigure this to p...

9 years ago
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Answer: Let’s Encrypt SSL Renewal Information

Hello, Lets encrypt has been temporarily removed from release 1.2.1. We where informed that the ex-contributor who “made” it used the codes from...

9 years ago
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Answer: server error on logon page

Hello,   It sounds like a DB issue with the user. Would you be able to run the following in your SQL Management Studio on the SolidCP datab...

9 years ago
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