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Hello,   Can you check if the problem users email is set to html or text?   If you try change it to the opposite does it still e...

Hello,   At the moment we don't have any plans for a Android/Iphone app. Is there a specific feature you are looking for in a mobile app? ...

Hello,   If they are AD users do the password reset in AD Users and Computers, If local accounts use Computer Management.   You ...

Hey,   Glad you have been able to find some errors. If you try start the app pool and load the website see if you get any other errors like...

Hello,   It seems strange there is no errors in the event log. You can also check in Event Viewer -> Custom Viewed -> Server Roles -&...

Hello,   Just to let people know we have worked on a update to the MSPtoSCP.sql script and it should now allow for updating from newer vers...

Hello,   Can i ask which version of the HyperV provider you are using? It sounds like its the 2008 version with the index.xml.   ...

Hello,   I believe we did answer this via ticket but i will also provide the same information here:   To get a list of the domai...

Hello,   I would first that that the website has been removed from IIS. If it has do you still see the website in the list for the user? If...

Hello,   You can set the custom db path in the provider settings. Currently you are unable to separate the database from the logs.  ...

Hi,   The Auditlog is located under the Account Menu.   Kind Regards,   Trevor Robinson

Hey,   You will want to check the audit log and the machine running the Hosted Orgs eventlog for any errors.   It sounds like it...

Hello,   Thank you for the suggestion. I have added it to our tracker but currently we do not have any ETA of when/if this will be added. ...

Hey,   You can reinstall everything using the installer but don't use the correct DB name for the Enterprise server (Also make sure you hav...

Hey,   You will need to use appcmd to dot his. You can find more information about that here:   The main commands you will want i...