Last seen: Apr 14, 2026
Yep all 3 of the SolidCP App pools. These are normally: SolidCP Server Pool SolidCP Portal Pool SolidCP Enterprise Server Pool
Hello, Can you please check the App pools and configure them to be always running and a timeout of 0? Kind Regards,  ...
Hello, Can you please check the following: Check the eventlog on the enterprise server for a detailed error Try open So...
Hello, This is due to some updates required in the upgrade script. I have requested in your ticket for some details. Do note...
Hello, It sounds like a db issue. Can you check in [dbo].[Quotas] for MsSQL2016.Users? Thanks, ...
Hello, Am i correct in thinking that if you set the password and dont check the box it wont change the password? It seems li...
Hello, Can i firstly check which version of SolidCP you are using? v1.1.1 to v1.2.1 has alot of RDS fix's made inside it, So i would high...
Hello, Do you have ay extra information like: at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices ...
Looking at the code this one may need running also: DROP PROCEDURE [dbo].[GetUserSettings] GO CREATE PROCEDURE ...
Hello, From the error its trying to Add SessionHost Feature to the server. This normally means the SolidCP Server on the RDS controller d...
Hey, Can you try run this in MsSQL Management studio against the SolidCP database: DROP PROCEDURE [dbo].[GetH...
Hello, Can you show us the bindings for the SolidCP Portal?
Hello, You can modify the portal bindings in IIS to port 80 and add the hostname as in the image below: Kind R...
Hello, Are you using HyperV 2008 or 2012+? If using 2008 you do need the XML. There is a post about it at The un...
Hello, It sounds like the Org password reset link has been enabled with a URL or an malformed URL. Please check it in: &n...
