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Hello, Sorry for the delay. I have found the problem and the solution would be to run the update_db.sql from If you need any help on this see t...

Hello,   The error code is: ERROR_MAIL_ACCOUNTS_PACKAGE_ITEM_EXISTS = -703;   Can you confirm nobody else is using the same doma...

Hello,   We have separated password policy's for each service as they may have different requirements. We can look into the possibility o...

Hey,   Can you screenshot it?   Was you able to see any errors in the Windows Event Viewer under SolidCP?   Kind Rega...

Hello,   You can add a additional server by running the SolidCP installer and installing SolidCP Server. You will then need to add the addi...

Hello,   There are known problems with the certificate store so we dont really recommend using it at the moment.   You can set t...

Hi,   That is correct. If it is unable to connect via UNC then they are not upgraded.   Kind Regards,   Trevor Robins...

Can you login to SQL Management Studio as the SolidCP user and the password in the web.config?

Hello, The website pointer should only be the www. of the domain (see attached)   Do you not see the www. as it shows above? You can see...

Hello,   Can you confirm that the SolidCP database has been created with the SolidCP user having permissions for it?   You can a...

Hello, Thats excatly how i tested it. When you do this and create a test.asp for example it should error when you try access it.   Kind ...

Hello,   @TechGuy is correct in its use. Its for things on a website which you dont want to make public. This incudes:   templ...

Hello,   Do you have this problem with all users or just one?   If you can check the eventlog of the server in SolidCP and tell ...

Hello,   Can you try open the webpage on the local server or disable error pages? It should then give you a more detailed error. If you can...

Hello,   You should be fine to use a 32bit Mysql with an 64bit app pool. You just need to make sure the MySQL Installation Folder is correc...