Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Nov 8, 2026
Topics: 4 / Replies: 1526
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Answer: Cannot add Server

Hi, I'm having some problems trying to trace what the problem could be.   Can you tell me if there is anything else logged on the server...

10 years ago
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Answer: Cannot add Server

Hi,   Can you confirm if you can load(In a browser) from the Enterprise server?

10 years ago
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Answer: Server error

Hello,   You may want to rerun the installer to uninstall and install the portal again.   I think that will be the best way to r...

10 years ago
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Answer: I would like some advise and clarity please

Hello, Its great to hear you want to move from helm4 to SolidCP. To answer your questions: 1) I am unable to say we have tried this before. If h...

10 years ago
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Answer: Server error

Hello,   Your screenshot shows the SolidCP Portal. If you click on Application Pools under the server host name you can see the status. ...

10 years ago
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Answer: Server error

Hello,   Can you check the app pools are started?   Thanks,   Trevor Robinson

10 years ago
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Answer: Input string was not in a correct format

Hello,   Just to let everybody know we did investigate the issue and it appears to be a bug in IE11. Myself and Jason was able to confirm i...

10 years ago
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Answer: Server error

Hello,   The alst screenshot is now showing that the Enterprise server is unable to connect to the SQL server. Can you check that Microsoft...

10 years ago
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Answer: Server error

Ok that looks like it should be fine. Can you try load the portal locally on the server and let me know if it shows an error?

10 years ago
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Answer: Server error

Ok and can you show me your Enterprise server?

10 years ago
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Answer: Server error

Can you show me the bindings for the enterprise server?

10 years ago
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Answer: Server error

Does the URL in the C:SolidCPPortalApp_DataSiteSettings.config still work?

10 years ago
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Answer: Server error

Thats correct if you adjust the enterprise binding.

10 years ago
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Answer: Server error

Hi,   You just set the bindings for enterprise server to 127.0.0.1. This is not connected to directly by anybody as they use the Portal. ...

10 years ago
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Answer: Server error

Hello,   You will need to either change the URL in C:SolidCPPortalApp_DataSiteSettings.config to the one which works or enable the bindings...

10 years ago
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