Last seen: Nov 8, 2026
Hi, I'm having some problems trying to trace what the problem could be. Can you tell me if there is anything else logged on the server...
Hi, Can you confirm if you can load(In a browser) from the Enterprise server?
Hello, You may want to rerun the installer to uninstall and install the portal again. I think that will be the best way to r...
Hello, Its great to hear you want to move from helm4 to SolidCP. To answer your questions: 1) I am unable to say we have tried this before. If h...
Hello, Your screenshot shows the SolidCP Portal. If you click on Application Pools under the server host name you can see the status. ...
Hello, Can you check the app pools are started? Thanks, Trevor Robinson
Hello, Just to let everybody know we did investigate the issue and it appears to be a bug in IE11. Myself and Jason was able to confirm i...
Hello, The alst screenshot is now showing that the Enterprise server is unable to connect to the SQL server. Can you check that Microsoft...
Ok that looks like it should be fine. Can you try load the portal locally on the server and let me know if it shows an error?
Ok and can you show me your Enterprise server?
Can you show me the bindings for the enterprise server?
Does the URL in the C:SolidCPPortalApp_DataSiteSettings.config still work?
Thats correct if you adjust the enterprise binding.
Hi, You just set the bindings for enterprise server to 127.0.0.1. This is not connected to directly by anybody as they use the Portal. ...
Hello, You will need to either change the URL in C:SolidCPPortalApp_DataSiteSettings.config to the one which works or enable the bindings...
