Last seen: Feb 7, 2026
Hi, Does the SolidCP Server user on RDS have administrator rights on the new desktop? It suggests that the server was unable to remotly conne...
Hello, Looking at the errors this isnt the first time you tried to run the script? Can you please check the location: "C:Program Fil...
Hello, You will need to install the SolidCP Server onto the exchange server and then add it in the portal at Configuration -> Servers. &n...
Hello, Once we fully release LE there will be a option in the hosting plan for the user. Once this is enabled on the website SSL tab will be ...
Hey, Can you check if you filled in the name servers on the External Network (This will be on the provider page)? Regards, ...
Hey, I forgot to mention you need to assign a IP to the user also. You will need to do this by loading the user then selecting VPS -...
Hello, Can you check that the RDS Gateway is able to ping the server you are trying to add? This error normally occurs when either it is unab...
Hello, The error you are getting is due to no external IPs set in Configuration -> IP Addresses. The NICs are dependent on how yo...
Hello, I am not familiar with using winscp on the command line but we can check this. Would you be able to post a the script it is trying to ...
Hello, I can see you edited the question but it doesnt appear to be any extra details. It would be good to know if this has resolved the issu...
Hello, It does sound a little strange with the HeliconApeStatus as this should not be used in FTP. Its hard for us to diagnose via t...
Hello, You will normally find the Anon user will be one created on the AD (Or Local system if AD isn't enabled). By default this will be webs...
Hey, Sorry i didnt notice these when checking the database but i would change these all to match. Does it set this back to a old user or ...
Hi, To do the change of MsSQL you need to do this in the series of steps: 1) Change the ProviderID in [dbo].[Services] to match...
I have just double checked our 2016 test machine and FTP10 is working fine.