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asp.net error after upgrading errors from MSPControl

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Posts: 12
(@made-dwi)
Active Member
Joined: 7 years ago

Hi, I'm getting an error after upgraded and followed these instructions : https://solidcp.com/kb/installation/migrate-mspcontrol-solidcp/.

these errors :

SolidCP ERROR
if you receive this error and the server is not maintained by you please contact your hosting company immidiately.

Tips for the server administrators:

Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further.
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.
Database issue:
If you load up enterprise server site and everything appears to be running (no error).
The most likely cause is an conflicting piece of data in the database it self.
Load up the Event log on the Enterprise Server –> Go to Applications and Services logs –> Click SolidCP.
Check for any recent errors.

 

there doesn’t appear to be a SolidCP Event log, just MSPControl event and I didn't find anything about this Event log.

 

Please help me to solve this issue.

Regards

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

Just to let people know we have worked on a update to the MSPtoSCP.sql script and it should now allow for updating from newer versions.

 

Kind Regards,

 

Trevor Robinson

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