Hi,

Ok I edited this post, as this will be more highlighting than my message before. 🙂

I went through everything in the dbs and compared accounts settings etc and could not find anything specific that was different. hosting plans the same, etc only difference was serveradmin and resellers. So I concentrated on reseller accounts first.  I created a reseller account and activated everything that was able to be activated, (just dont tick the disable top level tld checkbox, else you wont be able to add a domain) I then assigned this plan to the reseller  and voila it started to work, so I assumed (again Assumption is the MF of all buggerups) if I recreated my reseller hoting plans this might fix it, and once I recreated the plans and assigned it to the reseller, NO same issues.

This led me then to revert back to the other plan with everything enabled and it worked. So I started to go through the hosting plan applying quotas on a per option basis. And eventually when I got down to the mail quotas, the moment I specified a mailbox size maximum it started with its nonsence. I then reverted the reseller back to the original plan and changed the mailbox to unlimited and it started to work. GREAT, So now this seems to be the issue. I however also had the disable mailbox size edit checkbox enabled, so I unticked this, and still could create a mailbox, I then applied a mailbox limit with the edit option off and what do you know.. I can create a mailbox.

So this issue looks like the following :

Mailbox size defined, Disable Mailbox Size Edit is checked -   NO mailbox creation or updating.

Mailbox size unlimited, Disable Mailbox Size Edit is checked - You can create or update mailboxes.

Mailbox size defined, Disable Mailbox Size Edit is unchecked - You can create or update mailboxes.

Mailbox size defined, Disable Mailbox Size Edit is unchecked - You can create or update mailboxes.

The errors that the system logs are totally misleading as they specify you dont have access to the package ?? WTF ???

Anyway so if you want to define a mailbox size manually you cannot disable the mailbox edit field, this is a bit of a buggerup, as if you defina mailbox size and want to prevent them from editing the size you cant.

Hello,

We have now fixed this issue and released 1.4.5 beta.

You can upgrade to this using the powershell upgrade tool.

Regards,

Trevor

where is the 1.4.5 beta located?  As in the manual install zip and also the installer?

Hello,

You can access the beta files at http://installer.solidcp.com/Files/beta/ however we do recommend the update script ( https://solidcp.com/kb/update/solidcp-update-script-powershell/ ) as you need to ensure everything is at the same version.

Regards,

Trevor Robinson

Hello,

I'm running 1.4.5 and have similar issue:

00:00:00
MAIL_DOMAIN_ADD
00:00:00
Server was unable to process request. ---> Could not create mail domain ---> Failed to create 'mydomainname.com'
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.MailServerController.AddMailDomain(MailDomain item)
00:00:00
Error executing 'ADD' task on 'email@mydomainname.com' MAIL_ACCOUNT
at SolidCP.EnterpriseServer.MailServerController.AddMailDomain(MailDomain item)
at SolidCP.EnterpriseServer.MailServerController.AddMailAccount(MailAccount item)

running solidcp 1.4.5 at win2019

running smartermail enterprise last version with win2012

the problem is only on the new user that is on inside of reseller

tks,

rodrigo