I don’t seem to be able to create Skype for Business User. Whenever I try to create the user it fails with the following error. I believe I receive this error because no SIP domain gets registered on the front end server while creating the hosted organization (Tenant) organization
Hello,
Can you provide any more details about your error?
For example in audit log, or in event viewer on the Hosted Org and SfB server?
Regards,
Marco
This error appear in audit log
00:00:00
Account ID: 20
00:00:00
Account Name: u1100000
00:00:00
Sam Account Name: domainu1100000
00:00:00
Display Name: U 1 1
00:00:00
Email Address: u11@sky2.com
00:00:00
Org ID: 21
00:00:00
Org Name: sky2.com
00:00:00
SFB_GET_SFB_USERS_COUNT
00:00:01
Server was unable to process request. ---> Unknown error (0x80005000)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.SfB.SfBServer.CreateOrganization(String organizationId, String sipDomain, Boolean enableConferencing, Boolean enableConferencingVideo, Int32 maxConferenceSize, Boolean enabledFederation, Boolean enabledEnterpriseVoice)
at SolidCP.EnterpriseServer.Code.HostedSolution.SfBController.CreateSfBUser(Int32 itemId, Int32 accountId, Int32 sfbUserPlanId)
Hello,
Can you confirm that you have followed the manual found at https://solidcp.com/kb/configuration/skype-for-business/
Would you be able to check the Windows eventlog? The CreateOrganization procedure does a number of things but the eventlog should show more specific details on where it errors.
Kind Regards,
Trevor Robinson
