Hi All,
Can anyone help to resolve below issue? Import of VPS works fine however I am only getting error when creating New VPS on SolidCP portal.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 9/21/2018 9:18:23 AM
Event time (UTC): 9/21/2018 8:18:23 AM
Event ID: 189eced686bc4440a4a922f07409ad1c
Event sequence: 1511
Event occurrence: 12
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-131818697287384050
Trust level: Full
Application Virtual Path: /
Application Path: C:SolidCPPortal
Machine name:
Process information:
Process ID: 2296
Process name: w3wp.exe
Account name:
Exception information:
Exception type: FormatException
Exception message: Input string was not in a correct format.
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.Convert.ToInt32(String value)
at SolidCP.Portal.VPS2012.VdcCreate.BindSummary()
at System.Web.UI.WebControls.Wizard.OnActiveStepChanged(Object source, EventArgs e)
at System.Web.UI.WebControls.MultiView.OnActiveViewChanged(EventArgs e)
at System.Web.UI.WebControls.MultiView.set_ActiveViewIndex(Int32 value)
at System.Web.UI.WebControls.Wizard.set_ActiveStepIndex(Int32 value)
at System.Web.UI.WebControls.Wizard.OnBubbleEvent(Object source, EventArgs e)
at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL:
Request path: /Default.aspx
User host address:
User:
Is authenticated: True
Authentication Type: Forms
Thread account name:
Thread information:
Thread ID: 59
Thread account name:
Is impersonating: False
Stack trace: at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.Convert.ToInt32(String value)
at SolidCP.Portal.VPS2012.VdcCreate.BindSummary()
at System.Web.UI.WebControls.Wizard.OnActiveStepChanged(Object source, EventArgs e)
at System.Web.UI.WebControls.MultiView.OnActiveViewChanged(EventArgs e)
at System.Web.UI.WebControls.MultiView.set_ActiveViewIndex(Int32 value)
at System.Web.UI.WebControls.Wizard.set_ActiveStepIndex(Int32 value)
at System.Web.UI.WebControls.Wizard.OnBubbleEvent(Object source, EventArgs e)
at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Hello,
It sounds like an issue in the email templates. Can you try switch the user email type and see if that helps?
Thanks,
Trevor Robinson