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Mod Security Error when installing SolidCP in Window Server 2019. Unable to login. Error Page

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Posts: 10
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(@kislaychandan)
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Joined: 5 years ago

[04-12-2021 15:59:50] END: Installer finished
[04-12-2021 15:59:50] START: Loading application configuration
[04-12-2021 15:59:50] END: Application configuration loaded
[04-12-2021 15:59:50] START: Loading installed components
[04-12-2021 15:59:50] END: 0 installed component(s) loaded
[04-12-2021 15:59:51] END: Uninstall completed
[04-12-2021 15:59:55] SolidCP.Installer Ended
[04-12-2021 16:02:04] SolidCP.Installer 1.4.8.0 Started by SOLARIS-SERVER\Administrator
[04-12-2021 16:02:04] INFO: WindowsServer2008 detected
[04-12-2021 16:02:04] INFO: IIS 10.0 detected
[04-12-2021 16:02:05] START: Loading application configuration
[04-12-2021 16:02:05] END: Application configuration loaded
[04-12-2021 16:02:05] START: Loading installed components
[04-12-2021 16:02:05] END: 0 installed component(s) loaded
[04-12-2021 16:02:06] START: Loading list of available components
[04-12-2021 16:02:07] END: Available components loaded
[04-12-2021 16:02:14] INFO: Tmp directory created
[04-12-2021 16:02:14] START: Downloading file
[04-12-2021 16:02:14] INFO: Downloading file "~/Files/1.4.8/SolidCP-StandaloneServerSetup.zip" to "C:\Program Files (x86)\SolidCP Installer\Tmp\SolidCP-StandaloneServerSetup.zip"
[04-12-2021 16:09:04] END: Downloaded 162578323 bytes
[04-12-2021 16:09:04] START: Unzipping file
[04-12-2021 16:09:04] INFO: Unzipping file "C:\Program Files (x86)\SolidCP Installer\Data\SolidCP-StandaloneServerSetup.zip" to the folder "C:\Program Files (x86)\SolidCP Installer\Tmp"
[04-12-2021 16:09:18] END: Unzipped file
[04-12-2021 16:09:18] START: Running installer SolidCP.Setup.StandaloneServerSetup145.Install from C:\Program Files (x86)\SolidCP Installer\Tmp\setup\setup.dll
[04-12-2021 16:09:19] INFO: Setup wizard loaded.
[04-12-2021 16:09:19] INFO: IntroductionPage loaded.
[04-12-2021 16:09:21] INFO: LicenseAgreementPage loaded.
[04-12-2021 16:09:22] INFO: ConfigurationCheckPage loaded.
[04-12-2021 16:09:22] INFO: OS check: Windows Server 2012 x64
[04-12-2021 16:09:22] INFO: IIS check: IIS 10.0
[04-12-2021 16:09:22] INFO: ASP.NET check: ASP.NET 4.0 is installed.
[04-12-2021 16:11:03] INFO: WebPage loaded.
[04-12-2021 16:11:03] START: Loading IPs
[04-12-2021 16:11:03] END: Loaded IPs
[04-12-2021 16:11:09] INFO: DatabasePage loaded.
[04-12-2021 16:11:22] INFO: Sql server "localhost" selected for SolidCP Enterprise Server
[04-12-2021 16:11:22] INFO: ServerAdminPasswordPage loaded.
[04-12-2021 16:11:51] INFO: ExpressInstallPage2 loaded.
[04-12-2021 16:11:51] START: Copying files...
[04-12-2021 16:11:51] INFO: Copying files from "C:\Program Files (x86)\SolidCP Installer\Tmp\Server" to "C:\SolidCP\Server"
[04-12-2021 16:12:05] START: Updating configuration file (server password)
[04-12-2021 16:12:05] INFO: Single quotes are added for clarity purposes
[04-12-2021 16:12:05] START: Creating Windows user account...
[04-12-2021 16:12:05] INFO: Creating Windows user account "SCPServer"
[04-12-2021 16:12:08] END: Created windows user account
[04-12-2021 16:12:08] START: Setting 'Modify' permission for 'C:\Windows\TEMP' folder for 'S-1-5-20' account
[04-12-2021 16:12:08] END: Set security permissions
[04-12-2021 16:12:08] START: Configuring folder permissions...
[04-12-2021 16:12:08] END: NTFS permissions has been applied to the application folder...
[04-12-2021 16:12:08] START: Creating application pool
[04-12-2021 16:12:08] INFO: Creating application pool "SolidCP Server Pool"
[04-12-2021 16:12:08] END: Created application pool
[04-12-2021 16:12:08] START: Creating web site...
[04-12-2021 16:12:08] INFO: Creating web site "SolidCP Server" ( IP: 127.0.0.1, Port: 9003, Domain: )
[04-12-2021 16:12:09] START: Opening port 9003 in windows firewall
[04-12-2021 16:12:09] END: Opened port in windows firewall
[04-12-2021 16:12:09] END: Created web site
[04-12-2021 16:12:09] START: Updating system configuration...
[04-12-2021 16:12:09] START: Copying files...
[04-12-2021 16:12:09] INFO: Copying files from "C:\Program Files (x86)\SolidCP Installer\Tmp\Enterprise Server" to "C:\SolidCP\Enterprise Server"
[04-12-2021 16:12:10] START: Updating web.config file (crypto key)
[04-12-2021 16:12:10] END: Updated web.config file
[04-12-2021 16:12:10] START: Creating Windows user account...
[04-12-2021 16:12:10] INFO: Creating Windows user account "SCPEnterprise"
[04-12-2021 16:12:10] END: Created windows user account
[04-12-2021 16:12:10] START: Setting 'Modify' permission for 'C:\Windows\TEMP' folder for 'S-1-5-20' account
[04-12-2021 16:12:10] END: Set security permissions
[04-12-2021 16:12:10] START: Configuring folder permissions...
[04-12-2021 16:12:11] END: NTFS permissions has been applied to the application folder...
[04-12-2021 16:12:11] START: Creating application pool
[04-12-2021 16:12:11] INFO: Creating application pool "SolidCP Enterprise Server Pool"
[04-12-2021 16:12:11] END: Created application pool
[04-12-2021 16:12:11] START: Creating web site...
[04-12-2021 16:12:11] INFO: Creating web site "SolidCP Enterprise Server" ( IP: 127.0.0.1, Port: 9002, Domain: )
[04-12-2021 16:12:11] START: Opening port 9002 in windows firewall
[04-12-2021 16:12:11] END: Opened port in windows firewall
[04-12-2021 16:12:11] END: Created web site
[04-12-2021 16:12:11] START: Creating SQL Server database...
[04-12-2021 16:12:11] INFO: SQL Server Database Name: "SolidCP"
[04-12-2021 16:12:11] END: Created SQL Server database
[04-12-2021 16:12:11] START: Creating database user SolidCP
[04-12-2021 16:12:11] END: Created database user
[04-12-2021 16:12:11] INFO: Executing 3475 database commands
[04-12-2021 16:12:13] START: Updating serveradmin password
[04-12-2021 16:12:13] END: Updated serveradmin password
[04-12-2021 16:12:13] START: Updating web.config file (connection string)
[04-12-2021 16:12:13] END: Updated web.config file
[04-12-2021 16:12:13] END: Updated web.config file
[04-12-2021 16:12:13] START: Updating system configuration...
[04-12-2021 16:12:13] START: SaveEntServerConfigSettingsAction
[04-12-2021 16:12:13] END: SaveEntServerConfigSettingsAction
[04-12-2021 16:12:13] START: Updating SolidCP.SchedulerService.exe.config file (connection string)
[04-12-2021 16:12:13] END: Updated SolidCP.SchedulerService.exe.config file (connection string)
[04-12-2021 16:12:13] START: Updating SolidCP.SchedulerService.exe.config file (crypto key)
[04-12-2021 16:12:13] END: Updated SolidCP.SchedulerService.exe.config file (connection string)
[04-12-2021 16:12:13] START: Installing Scheduler Windows Service...
[04-12-2021 16:12:13] INFO: Scheduler Service Name: "SolidCP Scheduler"
[04-12-2021 16:12:14] START: Copying files...
[04-12-2021 16:12:14] INFO: Copying files from "C:\Program Files (x86)\SolidCP Installer\Tmp\Portal" to "C:\SolidCP\Portal"
[04-12-2021 16:12:42] START: Copying web.config
[04-12-2021 16:12:42] END: Copied web.config
[04-12-2021 16:12:42] START: Creating Windows user account...
[04-12-2021 16:12:42] INFO: Creating Windows user account "SCPPortal"
[04-12-2021 16:12:42] END: Created windows user account
[04-12-2021 16:12:42] START: Setting 'Modify' permission for 'C:\Windows\TEMP' folder for 'S-1-5-20' account
[04-12-2021 16:12:42] END: Set security permissions
[04-12-2021 16:12:42] START: Configuring folder permissions...
[04-12-2021 16:12:43] END: NTFS permissions has been applied to the application folder...
[04-12-2021 16:12:43] START: Creating application pool
[04-12-2021 16:12:43] INFO: Creating application pool "SolidCP Portal Pool"
[04-12-2021 16:12:43] END: Created application pool
[04-12-2021 16:12:43] START: Creating web site...
[04-12-2021 16:12:43] INFO: Creating web site "SolidCP Portal" ( IP: 192.168.1.50, Port: 9001, Domain: )
[04-12-2021 16:12:43] START: Opening port 9001 in windows firewall
[04-12-2021 16:12:43] END: Opened port in windows firewall
[04-12-2021 16:12:43] END: Created web site
[04-12-2021 16:12:43] START: Updating site settings...
[04-12-2021 16:12:43] END: Updated site settings
[04-12-2021 16:12:43] START: Generating session validation key...
[04-12-2021 16:12:43] START: Updating configuration file (session validation key)
[04-12-2021 16:12:43] END: Generated session validation key
[04-12-2021 16:12:43] START: Updating system configuration...
[04-12-2021 16:12:43] START: Creating shortcut...
[04-12-2021 16:12:43] START: Creating menu shortcut
[04-12-2021 16:12:43] INFO: Shortcut url: http://192.168.1.50:9001
[04-12-2021 16:12:43] END: Created menu shortcut
[04-12-2021 16:12:43] START: Creating desktop shortcut
[04-12-2021 16:12:43] INFO: Shortcut url: http://192.168.1.50:9001
[04-12-2021 16:12:43] END: Created desktop shortcut
[04-12-2021 16:12:43] INFO: Assembly to resolve: C:\SolidCP\Portal\bin\SolidCP.EnterpriseServer.Client.dll
[04-12-2021 16:12:43] INFO: Assembly resolved: C:\SolidCP\Portal\bin\SolidCP.EnterpriseServer.Client.dll
[04-12-2021 16:12:43] INFO: Assembly to resolve: C:\SolidCP\Portal\bin\SolidCP.EnterpriseServer.Client.XmlSerializers.dll
[04-12-2021 16:12:47] ERROR: Authentication error
System.Net.WebException: The request failed with HTTP status 403: ModSecurity Action.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esAuthentication.AuthenticateUser(String username, String password, String ip)
at SolidCP.Setup.ES.Connect(String server, String username, String password)
[04-12-2021 16:12:47] ERROR: Enterprise Server connection error
[04-12-2021 16:12:52] INFO: SetupCompletePage loaded.

1 Reply
Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

The error suggests that the installer was unable to connect to the Enterprise server.

You may want to try to install Portal, Server 4.5 and Enterprise server seperatly.

Regards,

Trevor

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