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Mod Security Error when installing SolidCP in Window Server 2019. Unable to login. Error Page


Kislay Chandan
Posts: 10
Topic starter
(@kislaychandan)
Active Member
Joined: 3 years ago

[04-12-2021 1550] END: Installer finished
[04-12-2021 1550] START: Loading application configuration
[04-12-2021 1550] END: Application configuration loaded
[04-12-2021 1550] START: Loading installed components
[04-12-2021 1550] END: 0 installed component(s) loaded
[04-12-2021 1551] END: Uninstall completed
[04-12-2021 1555] SolidCP.Installer Ended
[04-12-2021 1604] SolidCP.Installer 1.4.8.0 Started by SOLARIS-SERVER\Administrator
[04-12-2021 1604] INFO: WindowsServer2008 detected
[04-12-2021 1604] INFO: IIS 10.0 detected
[04-12-2021 1605] START: Loading application configuration
[04-12-2021 1605] END: Application configuration loaded
[04-12-2021 1605] START: Loading installed components
[04-12-2021 1605] END: 0 installed component(s) loaded
[04-12-2021 1606] START: Loading list of available components
[04-12-2021 1607] END: Available components loaded
[04-12-2021 1614] INFO: Tmp directory created
[04-12-2021 1614] START: Downloading file
[04-12-2021 1614] INFO: Downloading file "~/Files/1.4.8/SolidCP-StandaloneServerSetup.zip" to "C:\Program Files (x86)\SolidCP Installer\Tmp\SolidCP-StandaloneServerSetup.zip"
[04-12-2021 1604] END: Downloaded 162578323 bytes
[04-12-2021 1604] START: Unzipping file
[04-12-2021 1604] INFO: Unzipping file "C:\Program Files (x86)\SolidCP Installer\Data\SolidCP-StandaloneServerSetup.zip" to the folder "C:\Program Files (x86)\SolidCP Installer\Tmp"
[04-12-2021 1618] END: Unzipped file
[04-12-2021 1618] START: Running installer SolidCP.Setup.StandaloneServerSetup145.Install from C:\Program Files (x86)\SolidCP Installer\Tmp\setup\setup.dll
[04-12-2021 1619] INFO: Setup wizard loaded.
[04-12-2021 1619] INFO: IntroductionPage loaded.
[04-12-2021 1621] INFO: LicenseAgreementPage loaded.
[04-12-2021 1622] INFO: ConfigurationCheckPage loaded.
[04-12-2021 1622] INFO: OS check: Windows Server 2012 x64
[04-12-2021 1622] INFO: IIS check: IIS 10.0
[04-12-2021 1622] INFO: ASP.NET check: ASP.NET 4.0 is installed.
[04-12-2021 1603] INFO: WebPage loaded.
[04-12-2021 1603] START: Loading IPs
[04-12-2021 1603] END: Loaded IPs
[04-12-2021 1609] INFO: DatabasePage loaded.
[04-12-2021 1622] INFO: Sql server "localhost" selected for SolidCP Enterprise Server
[04-12-2021 1622] INFO: ServerAdminPasswordPage loaded.
[04-12-2021 1651] INFO: ExpressInstallPage2 loaded.
[04-12-2021 1651] START: Copying files...
[04-12-2021 1651] INFO: Copying files from "C:\Program Files (x86)\SolidCP Installer\Tmp\Server" to "C:\SolidCP\Server"
[04-12-2021 1605] START: Updating configuration file (server password)
[04-12-2021 1605] INFO: Single quotes are added for clarity purposes
[04-12-2021 1605] START: Creating Windows user account...
[04-12-2021 1605] INFO: Creating Windows user account "SCPServer"
[04-12-2021 1608] END: Created windows user account
[04-12-2021 1608] START: Setting 'Modify' permission for 'C:\Windows\TEMP' folder for 'S-1-5-20' account
[04-12-2021 1608] END: Set security permissions
[04-12-2021 1608] START: Configuring folder permissions...
[04-12-2021 1608] END: NTFS permissions has been applied to the application folder...
[04-12-2021 1608] START: Creating application pool
[04-12-2021 1608] INFO: Creating application pool "SolidCP Server Pool"
[04-12-2021 1608] END: Created application pool
[04-12-2021 1608] START: Creating web site...
[04-12-2021 1608] INFO: Creating web site "SolidCP Server" ( IP: 127.0.0.1, Port: 9003, Domain: )
[04-12-2021 1609] START: Opening port 9003 in windows firewall
[04-12-2021 1609] END: Opened port in windows firewall
[04-12-2021 1609] END: Created web site
[04-12-2021 1609] START: Updating system configuration...
[04-12-2021 1609] START: Copying files...
[04-12-2021 1609] INFO: Copying files from "C:\Program Files (x86)\SolidCP Installer\Tmp\Enterprise Server" to "C:\SolidCP\Enterprise Server"
[04-12-2021 1610] START: Updating web.config file (crypto key)
[04-12-2021 1610] END: Updated web.config file
[04-12-2021 1610] START: Creating Windows user account...
[04-12-2021 1610] INFO: Creating Windows user account "SCPEnterprise"
[04-12-2021 1610] END: Created windows user account
[04-12-2021 1610] START: Setting 'Modify' permission for 'C:\Windows\TEMP' folder for 'S-1-5-20' account
[04-12-2021 1610] END: Set security permissions
[04-12-2021 1610] START: Configuring folder permissions...
[04-12-2021 1611] END: NTFS permissions has been applied to the application folder...
[04-12-2021 1611] START: Creating application pool
[04-12-2021 1611] INFO: Creating application pool "SolidCP Enterprise Server Pool"
[04-12-2021 1611] END: Created application pool
[04-12-2021 1611] START: Creating web site...
[04-12-2021 1611] INFO: Creating web site "SolidCP Enterprise Server" ( IP: 127.0.0.1, Port: 9002, Domain: )
[04-12-2021 1611] START: Opening port 9002 in windows firewall
[04-12-2021 1611] END: Opened port in windows firewall
[04-12-2021 1611] END: Created web site
[04-12-2021 1611] START: Creating SQL Server database...
[04-12-2021 1611] INFO: SQL Server Database Name: "SolidCP"
[04-12-2021 1611] END: Created SQL Server database
[04-12-2021 1611] START: Creating database user SolidCP
[04-12-2021 1611] END: Created database user
[04-12-2021 1611] INFO: Executing 3475 database commands
[04-12-2021 1613] START: Updating serveradmin password
[04-12-2021 1613] END: Updated serveradmin password
[04-12-2021 1613] START: Updating web.config file (connection string)
[04-12-2021 1613] END: Updated web.config file
[04-12-2021 1613] END: Updated web.config file
[04-12-2021 1613] START: Updating system configuration...
[04-12-2021 1613] START: SaveEntServerConfigSettingsAction
[04-12-2021 1613] END: SaveEntServerConfigSettingsAction
[04-12-2021 1613] START: Updating SolidCP.SchedulerService.exe.config file (connection string)
[04-12-2021 1613] END: Updated SolidCP.SchedulerService.exe.config file (connection string)
[04-12-2021 1613] START: Updating SolidCP.SchedulerService.exe.config file (crypto key)
[04-12-2021 1613] END: Updated SolidCP.SchedulerService.exe.config file (connection string)
[04-12-2021 1613] START: Installing Scheduler Windows Service...
[04-12-2021 1613] INFO: Scheduler Service Name: "SolidCP Scheduler"
[04-12-2021 1614] START: Copying files...
[04-12-2021 1614] INFO: Copying files from "C:\Program Files (x86)\SolidCP Installer\Tmp\Portal" to "C:\SolidCP\Portal"
[04-12-2021 1642] START: Copying web.config
[04-12-2021 1642] END: Copied web.config
[04-12-2021 1642] START: Creating Windows user account...
[04-12-2021 1642] INFO: Creating Windows user account "SCPPortal"
[04-12-2021 1642] END: Created windows user account
[04-12-2021 1642] START: Setting 'Modify' permission for 'C:\Windows\TEMP' folder for 'S-1-5-20' account
[04-12-2021 1642] END: Set security permissions
[04-12-2021 1642] START: Configuring folder permissions...
[04-12-2021 1643] END: NTFS permissions has been applied to the application folder...
[04-12-2021 1643] START: Creating application pool
[04-12-2021 1643] INFO: Creating application pool "SolidCP Portal Pool"
[04-12-2021 1643] END: Created application pool
[04-12-2021 1643] START: Creating web site...
[04-12-2021 1643] INFO: Creating web site "SolidCP Portal" ( IP: 192.168.1.50, Port: 9001, Domain: )
[04-12-2021 1643] START: Opening port 9001 in windows firewall
[04-12-2021 1643] END: Opened port in windows firewall
[04-12-2021 1643] END: Created web site
[04-12-2021 1643] START: Updating site settings...
[04-12-2021 1643] END: Updated site settings
[04-12-2021 1643] START: Generating session validation key...
[04-12-2021 1643] START: Updating configuration file (session validation key)
[04-12-2021 1643] END: Generated session validation key
[04-12-2021 1643] START: Updating system configuration...
[04-12-2021 1643] START: Creating shortcut...
[04-12-2021 1643] START: Creating menu shortcut
[04-12-2021 1643] INFO: Shortcut url: http://192.168.1.50:9001
[04-12-2021 1643] END: Created menu shortcut
[04-12-2021 1643] START: Creating desktop shortcut
[04-12-2021 1643] INFO: Shortcut url: http://192.168.1.50:9001
[04-12-2021 1643] END: Created desktop shortcut
[04-12-2021 1643] INFO: Assembly to resolve: C:\SolidCP\Portal\bin\SolidCP.EnterpriseServer.Client.dll
[04-12-2021 1643] INFO: Assembly resolved: C:\SolidCP\Portal\bin\SolidCP.EnterpriseServer.Client.dll
[04-12-2021 1643] INFO: Assembly to resolve: C:\SolidCP\Portal\bin\SolidCP.EnterpriseServer.Client.XmlSerializers.dll
[04-12-2021 1647] ERROR: Authentication error
System.Net.WebException: The request failed with HTTP status 403: ModSecurity Action.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esAuthentication.AuthenticateUser(String username, String password, String ip)
at SolidCP.Setup.ES.Connect(String server, String username, String password)
[04-12-2021 1647] ERROR: Enterprise Server connection error
[04-12-2021 1652] INFO: SetupCompletePage loaded.

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1 Reply
Trevor Robinson
Posts: 1444
Admin
(@trobinson)
Member
Joined: 6 years ago

The error suggests that the installer was unable to connect to the Enterprise server.

You may want to try to install Portal, Server 4.5 and Enterprise server seperatly.

Regards,

Trevor

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