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Problem with Tab "Member Of"


Wowa
Posts: 17
 Wowa
Topic starter
(@wowa)
Active Member
Joined: 6 years ago

Hello,

I have a small problem with SolidCP version 1.4.8
When accessing the Member Of section of the user management, the loading process takes about 30 seconds. After that, the group memberships are displayed correctly.
If I now make changes and add or remove a group and confirm with Save Changes, I get after a "longer" waiting time the message: Secure Connection Failed.
If I now switch back to the start page and switch again to the Member Of area, I see that the changes have been applied.
What could be the problem for this? Do any of you have an idea about this?

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2 Replies
Wowa
Posts: 17
 Wowa
Topic starter
(@wowa)
Active Member
Joined: 6 years ago

I was already able to solve the "Secure Connection Failed" part, this was due to the reverse proxy timeout (30 seconds).

The loading times currently look like this:
Calling the "Member Of" tab takes about 25 seconds.
Saving changes takes about 45-50 seconds.

From the SolidCP server I have already done remote powershell tests and removed and re-added the user in the distribution group. These changes were immediately implemented within a few ms.

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Trevor Robinson
Posts: 1442
Admin
(@trobinson)
Member
Joined: 6 years ago

Hello,

It does sound about correct as when loading this page it can increase if there are more groups. These are not pulled from the database but directly from AD. You may want to increase the timeout to a few minutes atleast as some actions can take a while to load fully.

Regards,

Trevor

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