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Server was unable to process request. ---> Error executing 'CREATE_ORG' task

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choffmeister
Posts: 95
Topic starter
(@choffmeister)
Trusted Member
Joined: 4 years ago

Hello Guys,

i get a new problem and i dont know why.

Yesterday i have was able to create Customer, Organisations, Users, mails ect. ect.

And today i want make some test and want create a new Customer ( what works ) with a Hosting Space ( Dont work more ) it give me following error :

( PS: i didnt change some between working and non working ! )

Error creating user account
Technical Details Collapse
Page URL: http://cic.mydomain.net/Default.aspx?pid=Home&mid=22&ctl=create_space&UserID=6
Logged User: serveradmin
Work on Behalf: test
Hosting Space: 0
Stack Trace: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Error executing 'CREATE_ORG' task on 'test.de' ORGANIZATION ---> Error executing 'CREATE_ORG' task on 'OU=test.de,OU=SolidCP-MX-01,OU=Customers,DC=datacenter,DC=mydomain,DC=net' ORGANIZATION ---> Server was unable to process request. ---> Execution result is empty
Parameter name: result
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.HostedSolution.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName)
at SolidCP.Portal.UserCreateSpace.CreateHostingSpace()
Send Report to Host Collapse
From: serveradmin@myhosting.com
To:
CC: serveradmin@myhosting.com
Subject: SolidCP Error Report
Personal Comments:

at the Audit log i get this :

00:00:00
Domain ID: 5
00:00:00
Domain Name: test.de
00:00:00
EXCHANGE_CREATE_ORG_PUBLIC_FOLDER
00:00:00
Org ID: 25
00:00:00
Org Name: test.de
00:00:00
Distinguished Name: OU=test.de,OU=SolidCP-MX-01,OU=Customers,DC=datacenter,DC=mydomain,DC=net
00:00:00
EXCHANGE_CREATE_ORG
00:00:00
Org ID: 25
00:00:00
Org Name: test.de
00:00:00
Distinguished Name: OU=test.de,OU=SolidCP-MX-01,OU=Customers,DC=datacenter,DC=mydomain,DC=net
00:00:00
Organization ID: test.de
00:00:02
Org ID: 25
00:00:02
Org Name: test.de
00:00:03
Domain ID: 5
00:00:03
Domain Name: test.de
00:00:06
Server was unable to process request. ---> Execution result is empty
Parameter name: result
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.Exchange.ExchangeServer.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain)
at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId)
00:00:06
ORGANIZATION_DELETE_ORG
00:00:06
Org ID: 25
00:00:06
Org Name: test.de
00:00:06
Org ID: 25
00:00:06
Org Name: test.de
00:00:06
Org ID: 25
00:00:06
Org Name: test.de
00:00:06
BLACKBERRY_GET_BLACKBERRY_USERS
00:00:06
BLACKBERRY_GET_BLACKBERRY_USERS_COUNT
00:00:06
ORGANIZATION_CLEANUP_ORGANIZATION_ENTERPRISE_STORAGE
00:00:06
Org ID: 25
00:00:06
Org Name: test.de
00:00:06
REMOTE_DESKTOP_SERVICES_CLEANUP
00:00:06
EXCHANGE_DELETE_ORG
00:00:06
Org ID: 25
00:00:06
Org Name: test.de
00:00:06
Distinguished Name: OU=test.de,OU=SolidCP-MX-01,OU=Customers,DC=datacenter,DC=mydomain,DC=net
00:00:06
ORGANIZATION_FOLDERS_DELETE_ALL_FOLDERS
00:00:06
ORGANIZATION_FOLDERS_DELETE_FOLDERS_BY_TYPE
00:00:07
Org ID: 25
00:00:07
Org Name: test.de
00:00:07
ORGANIZATION_DELETE_DOMAIN
00:00:07
Org ID: 25
00:00:07
Org Name: test.de
00:00:07
Domain ID: 5
00:00:07
Domain Name: test.de
00:00:07
Domain ID: 5
00:00:07
Domain Name: test.de
00:00:07
EXCHANGE_DELETE_DOMAIN
00:00:07
Org ID: 25
00:00:07
Org Name: test.de
00:00:07
Domain ID: 5
00:00:07
Domain Name: test.de
00:00:07
Domain ID: 5
00:00:07
Domain Name: test.de
00:00:08
Error executing 'CREATE_ORG' task on 'OU=test.de,OU=SolidCP-MX-01,OU=Customers,DC=datacenter,DC=mydomain,DC=net' ORGANIZATION
at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId)
at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName)

Can anyone help me ?

5 Replies
Trevor Robinson
Posts: 1448
Admin
(@trobinson)
Noble Member
Joined: 7 years ago

Hello,

It sounds like you removed your test Hosted Org and didn't create an Primary Public folder before this and your test became the primary.

You can find a detailed guide on recreating it at https://www.azure365pro.com/how-to-recreate-public-folder-master-hierarchy-in-exchange-2013/.

Regards,

Trevor

Reply
choffmeister
Posts: 95
Topic starter
(@choffmeister)
Trusted Member
Joined: 4 years ago

HI Trevor, the problem i have fixed now but when i create now the organisation i get the following error and i dont know why, yesterday i was able to create Customers, Organisation and also Mail, now one day later i try it again and it dont work more.

Page URL: http://cic.mydomain.net/Default.aspx?pid=Home&mid=22&ctl=create_space&UserID=7
Logged User: serveradmin
Work on Behalf: test5
Hosting Space: 0
Stack Trace: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Error executing 'CREATE_ORG' task on 'test6.com' ORGANIZATION ---> Error executing 'CREATE_ORG' task on 'OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net' ORGANIZATION ---> Error executing 'CREATE_ORG' task on 'OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net' ORGANIZATION ---> Error executing 'CREATE_ORG' task on 'OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net' ORGANIZATION ---> Server was unable to process request. ---> Execution result does not contain any object
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.HostedSolution.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName)
at SolidCP.Portal.UserCreateSpace.CreateHostingSpace()

Audit Log :

00:00:00
Domain ID: 5
00:00:00
Domain Name: test6.com
00:00:00
EXCHANGE_CREATE_ORG_PUBLIC_FOLDER
00:00:00
Org ID: 33
00:00:00
Org Name: test6.com
00:00:00
Distinguished Name: OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net
00:00:00
EXCHANGE_CREATE_ORG
00:00:00
Org ID: 33
00:00:00
Org Name: test6.com
00:00:00
Distinguished Name: OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net
00:00:00
Organization ID: test6.com
00:00:01
Org ID: 33
00:00:01
Org Name: test6.com
00:00:01
Domain ID: 5
00:00:01
Domain Name: test6.com
00:00:02
Server was unable to process request. ---> Execution result does not contain any object
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.Exchange.ExchangeServer.CreateOrganizationAddressBookPolicy(String organizationId, String gal, String addressBook, String roomList, String oab)
at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org)
00:00:02
Error executing 'CREATE_ORG' task on 'OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net' ORGANIZATION
at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org)
00:00:02
Error executing 'CREATE_ORG' task on 'OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net' ORGANIZATION
at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org)
at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId)
00:00:02
ORGANIZATION_DELETE_ORG
00:00:02
Org ID: 33
00:00:02
Org Name: test6.com
00:00:02
Org ID: 33
00:00:02
Org Name: test6.com
00:00:02
Org ID: 33
00:00:02
Org Name: test6.com
00:00:02
BLACKBERRY_GET_BLACKBERRY_USERS
00:00:02
BLACKBERRY_GET_BLACKBERRY_USERS_COUNT
00:00:03
ORGANIZATION_CLEANUP_ORGANIZATION_ENTERPRISE_STORAGE
00:00:03
Org ID: 33
00:00:03
Org Name: test6.com
00:00:03
REMOTE_DESKTOP_SERVICES_CLEANUP
00:00:03
ORGANIZATION_FOLDERS_DELETE_ALL_FOLDERS
00:00:03
ORGANIZATION_FOLDERS_DELETE_FOLDERS_BY_TYPE
00:00:03
Org ID: 33
00:00:03
Org Name: test6.com
00:00:03
ORGANIZATION_DELETE_DOMAIN
00:00:03
Org ID: 33
00:00:03
Org Name: test6.com
00:00:03
Domain ID: 5
00:00:03
Domain Name: test6.com
00:00:03
Domain ID: 5
00:00:03
Domain Name: test6.com
00:00:03
Error executing 'CREATE_ORG' task on 'OU=test6.com,OU=Exchange,OU=Customers,DC=mydomain,DC=net' ORGANIZATION
at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId)
at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName)

Reply
Trevor Robinson
Posts: 1448
Admin
(@trobinson)
Noble Member
Joined: 7 years ago

Hello,

Can you check if an address book has been created with the test domain?

If it has then you will want to remove it and try again.

Regards,

Trevor

Reply
choffmeister
Posts: 95
Topic starter
(@choffmeister)
Trusted Member
Joined: 4 years ago

Hi Trevor, yes i see all the Address books there and when i see it i am woundering why all the old Address Books and Lists are there what dont exists anymore.

I have delete all Customers now and cleanup the Exchange ( Remove all old Offline Address Books, Adress Lists and also the Global Address lists. Will test later, too tired now, will write you tomorrow.

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