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SmarterMail Password Changes Bug

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TechGuy
Posts: 202
(@hxkd)
Estimable Member
Joined: 5 years ago

Hi Trevor,

Any Movement on this checkbox issue, I just got caught out myself, cant it just be selected automatically, we on 1.3.0 now surely this is a simple fix

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sergio
Posts: 17
(@sergio)
Active Member
Joined: 6 years ago

Hi,

We upgrade to version 1.4.2 and I notice that the checkbox its gone, this is a good news, but the problem is, at least, with the Smarter Mail version 15 the password don't change.

Regards,

Sergio Rocha

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Trevor Robinson
Posts: 1442
Admin
(@trobinson)
Member
Joined: 6 years ago

Hello,

I have tested this against SmarterMail Version - 16.2.6442 and found no issue. Does anybody else have v15 who can confirm they face the same?

Kind Regards,

Trevor

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sergio
Posts: 17
(@sergio)
Active Member
Joined: 6 years ago

Hi Trevor,

Thanks for your response.

I upgrade for version 16 and still the same problem. Maybe is because my provider says SmarterMail 7.x - 8.x, can you guide me who can i update the provider?

The account creation, the new accounts works well, but changing the existing ones dont work.

Regards

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Marco Tiggelaar
Posts: 1958
Admin
(@m-tiggelaar)
Contributor
Joined: 6 years ago

Hello,

Provider changes to existing spaces can be made from Database only.

The most easy is to change the provider ID to the new provider ID (found in Providers database table) in the "Services" table.

Then just load the provider settings page in gui as normal, make changes/ updates to fields if nessecary.

Regards,

Marco

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