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Hi, Ok I edited this post, as this will be more highlighting than my message before. 🙂 I went through everything in the dbs and compared accounts ...

Hi Trevor, The 2 logs that I provided links to are the only errors that come up, If I clear out the logs and then try create or update the email t...

Trevor, I have given you the full logs, what you see here in the log files i have supplied links to and in the post is only what is in the log that is...

Hi Treveor any further help here would be appreciated my clients are bitchin at me 😉

You cant from solidcp initially, it requires that the website is public and running on port 80 to authenticate first before it creates the sites. The ...

Hi Trevor, im a bit confused here, this looks like this runs against the smartermail server. Am I correct in saying that. My confusion is there are n...

Trevor a bit more info that can maybe help you. If I try create an account on the server with verbose logging going and it fails, it seems as if it i...

after further investigation I can say the following : 1) Not all reseller or client packages see this issue, ie some can add email accounts whilst ot...

The weird part is it only is happening when creating a mail account, if you create an alias, or a mail list, it adds the mail domain to the smartermai...

Yes we have a virtual server with 12 vps added into it.

Hi, it is smartermail that we are using. the only info in the audit file is these 2 entries, the first one is for all users on the server and the se...

any feedback ion this issue ? My clients are crying they cant create accounts..

Thanks trevor this sorted out the db access issues.