Marco Tiggelaar
@m-tiggelaar
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Mar 25, 2026
Topics: 2 / Replies: 2007
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Answer: Unable to delete user – Input string was not in a correct format.

Do you have Litigation hold disabled in the hosting plan / mailbox plan? and Deleted users in the hosting plan? (this should be left disabled too)....

8 years ago
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Answer: Enterprise failed upgrade to 1.3

Hello, It sounds like you removed/ reinstalled the installer. In such cases you will need to manually restore the installers config A guide l...

8 years ago
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Answer: Cant create website for a single domain!

Hello, Could you check in IIS management if the domain already exists in websites (as site name, no need to check all bindings normally) also ch...

8 years ago
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Answer: Unable to delete user – Input string was not in a correct format.

Hello, Is the mailbox in ECP under Litigation hold? As that would prevent anyone (including the panel) from deleting untill it's out of on hold ...

8 years ago
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Answer: Migrated to new exchange server

Hello, on creation of each hosting space it assigns the service ID's to the specific hosting space. So when it later changes in Virtual server e...

8 years ago
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Answer: Error when creating new hosting space (SolidCP 1.3.0)

Hello, The error sounds like not all modules where upgraded. Make sure SolidCP Portal, Enterprise and all SolidCP Servers need to be 1.3.0 On...

8 years ago
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Answer: Add account under Reseller that can manage their domain

Hello, Yes a Reseller can add it's own users under it's own hosting plans. The way a reseller works is: Serveradmin assigns a hosting plan ...

8 years ago
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Answer: Backing up a large database

I would double check the SolidCP Server, and Portal aswell for there time out values For the connection string enterprise web.config only and maybe...

8 years ago
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Answer: Error on creating email account

Hello, I think the error is mainly summerized with: The remote server returned an error: (404) Not Found Did you enable Mailcleaner service ? ...

8 years ago
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Answer: Problem with Calculate Disk Space/bandwith

Alright, Can you check if the SolidCP Scheduler is still started in services mmc on the enterprise server? (if not double check that the enterpr...

8 years ago
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Answer: Disable Lets Encrypt Certificate

I will have to do some more testing. I will keep you posted on any update (next release it should be fixed, but i could push a quick fix update onc...

8 years ago
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Answer: Problem with Calculate Disk Space/bandwith

Can you verify when you go to : Configuration --> Servers --> Click on settings for each. They should list the file path + version number ...

8 years ago
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Answer: Backing up a large database

Most easy is to check google for those but: MSSQL Connection string you add "Connection Timeout=30" for example For exact values on web.config i...

8 years ago
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Answer: Upgrade 1.2.1 to 1.3

Glad to hear that 🙂 And sorry for my slow response.. i got sick for nearly 2 weeks which caused quite a backlog of work for everyone. (100% back n...

8 years ago
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Answer: IE 11 and Solid CP version 1.2.1 Delete Organizational User generates error

Hello, Thank you for the report. IE can always be a bit tricky (i heard in some cases enabling compatibility fixes things). I will try and re...

8 years ago
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