Ben
@maoxiong
Estimable Member
Joined: Dec 8, 2017
Last seen: Jul 25, 2024
Topics: 22 / Replies: 78
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Answer: Bug? GetMyPackages API command always returns 0 for disk space and bandwidth quota

Thanks Trevor. OS.Diskspace and OS.Bandwidth are the two quotas shown under the "System" quotas right?

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

Hi Trevor, I'll check that later with a new package. However it doesn't explain the original issue (which is the SM being hit in a loop). I traced ...

6 years ago
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Answer: Delete service from WHMCS not synced

The suspension API call does work fine, so if WHMCS sends the suspend call, it will indeed suspend 🙂

6 years ago
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Answer: Delete service from WHMCS not synced

You need to terminate the service (press the big button! ) not just delete it ?

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

OMG, finally, I have found the issue! It's due to the "BandwidthUpdated" field being NULL for a package in the dbo.Packages table. So in the calcula...

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

Nothing in either of those logs 🙁 (the audit log is just the one under root right - Default.aspx?pid=AuditLog&UserID=1) So there is no way to ge...

6 years ago
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Answer: WHMCS Resource Usage Report

Have reported this as a possible API bug But for anyone who wants a work around until then. Edit the /addons/solidcp_module/lib/enterprise.php file ...

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

17 and same issue. Would really be useful if we could get a CLI output - is it possible?

6 years ago
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Answer: WHMCS Verifying your domain selection

This is a known bug / issue with WHMCS. See link for fix:

6 years ago
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Answer: WHMCS Resource Usage Report

Any ideas? I thought I could get the real resource allocation from the array returned by "getUserPackages" - but this just returns 0!

6 years ago
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Answer: WHMCS Resource Usage Report

Hi Marco, I have added the Addon via WHMCS - but the resource allowance doesn't update. I had a quick look at the WHMCS module source code, and it s...

6 years ago
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Replies: 4
Views: 1080
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

I'm on SM 16 now 🙁 For those packages (Email Only) I don't even have bandwidth logging enabled and it *still* freezes on them. I'm wondering if this...

6 years ago
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