Last seen: Oct 11, 2024
Hello, Can you screenshot your Servers page, Hosting plan and the User (If you need to create a test user for the screenshots it should be fine)? ...
Hey, On that page you should see Target Server: <ServerName> If you go to Configuration -> Servers -> Does <ServerName> matc...
Can you maybe try do Ctrl + F5 on the page to see if that helps? When you load the space you should be able to select Space Statistics -> Edit ...
Hey, Ok, Can you tell me if you have FTP listed in the hosting plan if you try edit it in Account Menu -> Hosting Plans? Regards, Trevo...
Hey, I can see you edited the question just after i replied. If you are using a Virtual Server in the hosting plan you need to add the resources t...
Hey, I think the part your missing is going to Configuration -> Servers -> Settings next to the server which runs FTP -> Click Add next t...
Hey doanhtien, You can find these settings in Configuration -> System Settings -> PORTAL IP ADDRESS RESTRICTION SETTINGS. Regards, T...
Hey, Can you take a screenshot of the setup including the command your trying to run? I would like to try duplicate it on an test lab as i was not...
Hello, Please check that the server name matches the name listed in Configuration -> Servers. Regards, Trevor
Hello, In the 4 years we have had the script it has never updated the installer versions just the versions of the files on the servers. Installer ...
Hello, You can update the URL as you explained in connection settings. Please make sure you do click update at the bottom of the page for the chan...
Hello, I have logged a bug atand it will be fixed by the next release. We will most likely look to add a setting in the web provider settings ...
Hello, Please check the eventlog on the web server. You can find the SolidCP log under Applications which should have more details on the error. ...
Hello, Please check the internal address is correct and MariaDB is listening on this. Regards, Trevor
Hello, Please ensure that you have changed the web.config line you added from 1.4.6 to 1.4.7. Regards, Trevor