Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Jan 30, 2026
Topics: 4 / Replies: 1518
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Answer: Generate Hostname Automatically

Hello, Currently there is no option for disabling the option for setting the hostname, In your second screenshot was this as a serveradmin or ...

5 years ago
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Answer: Upgrade from WSP v1.2.1

Hello, You would need to upgrade the database to V2.0 first. You can find a copy of the v2.0 upgrade SQL atbefore moving the sql and files to Soli...

5 years ago
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Answer: Configure Guacamole for SolidCP not working

Hello, Please try add the user to the local Hyper-V Administrators group on the HyperV Server. Regards, Trevor

5 years ago
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Answer: Starting From Scratch

Hello, If you want to start again you should follow the instructions atbut make sure to use a fresh database. You will then be able to add your serv...

5 years ago
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Answer: Loading creating email accounts

Hello, Are you using exchange email? Do you know if there are any other pages which take time to load? We did add some new changes which will allow ...

5 years ago
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Answer: Starting From Scratch

Hello, If you want to start again you should follow the instructions atbut make sure to use a fresh database. You will then be able to add you...

5 years ago
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Answer: SolidCP IIS 503 Error On All Websites

Hello, You should check the Windows eventlog for any errors as to why it is giving you an error 503. Regards, Trevor

5 years ago
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Answer: Internal/External Address to use for MySQL 5.7 via Named Pipes

Hello, SolidCP does not support a mysql pipe and normally uses TCP/IP. To try use namepipe you can try set the server address to: .;Pipe=MySQL...

5 years ago
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Answer: Installer hangs

Hello, We have not seen this but can you confirm you are using the latest version of SolidCP Installer? Please also try right click on the shortcut a...

5 years ago
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Answer: LetsEncrypt IIS Central Cerificate Store

Hello, Currently we don't support using centralized certificate store with Lets Encrypt. Regards, Trevor

5 years ago
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Answer: Need help with: Hyper-v , whmcs and scp module…

Hello, Can you tell me which developer looked at your issue? When i look at your ticket history and we have replied to the 2 questions with ideas on ...

5 years ago
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Answer: cannot upgrade client to the last version of solidcp

Hello, You should check if you have an SolidCP-Auto-Upgrade-Exclude-Servers.txt file in the same location of the script. If you need to do an ...

5 years ago
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Answer: Simple things … on creating a web site, I want a new DNS record to be made automatically. How?

Hey, For the assigned IP you can use [ip] in the DNS template. We would recommend for web using: Shared IPs are there for all websites no...

5 years ago
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Answer: Windows 10 template

Hello, If you open the VHD on a server and then check Disk Management it will show the partitions and you should be able to count what the index n...

5 years ago
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Answer: Mysql timeout on restore

Hello, With such large DB restores its generally recommended to do this directly on the server as its the most efficient way to handle the data an...

5 years ago
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