Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: How to Add FTP to Hosting Plan

Hey, I think the part your missing is going to Configuration -> Servers -> Settings next to the server which runs FTP -> Click Add next t...

5 years ago
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Answer: IP Access Prohibited

Hey doanhtien, You can find these settings in Configuration -> System Settings -> PORTAL IP ADDRESS RESTRICTION SETTINGS. Regards, T...

5 years ago
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Answer: Scheduler > Execute System Command … Not Working

Hey, Can you take a screenshot of the setup including the command your trying to run? I would like to try duplicate it on an test lab as i was not...

5 years ago
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Answer: Scheduler > Execute System Command … Not Working

Hello, Please check that the server name matches the name listed in Configuration -> Servers. Regards, Trevor

5 years ago
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Answer: auto update script issues

Hello, In the 4 years we have had the script it has never updated the installer versions just the versions of the files on the servers. Installer ...

5 years ago
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Answer: Unable to update/change main IP address of server in solidcp

Hello, You can update the URL as you explained in connection settings. Please make sure you do click update at the bottom of the page for the chan...

5 years ago
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Answer: Bug: LetsEncrypt sends reminders to wrong customer

Hello, I have logged a bug atand it will be fixed by the next release. We will most likely look to add a setting in the web provider settings ...

6 years ago
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Answer: I got an error when creating a website

Hello, Please check the eventlog on the web server. You can find the SolidCP log under Applications which should have more details on the error. ...

6 years ago
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Answer: got error when i try to add mariadb 10.3

Hello, Please check the internal address is correct and MariaDB is listening on this. Regards, Trevor

6 years ago
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Answer: New error after 1.4.7 upgrade

Hello, Please ensure that you have changed the web.config line you added from 1.4.6 to 1.4.7. Regards, Trevor

6 years ago
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Answer: Hyper-V reinstall

Hello, The hostname should be a valid FQDN as this is assigned to the server in Windows not the IP address. Normally this would be something like:...

6 years ago
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Answer: Setting up FTP from scratch on a new Windows VPS

Hello, Have you added the FTP Provider to the server in SolidCP -> Configuration -> Servers? Regards, Trevor

6 years ago
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Answer: Error creating new authz :: Validations for new domains are disabled in the V1 API

Hello, An Upgrade of SolidCP using the powershell script which fix the issue. More details at You are able to replace the Win-ACME file when do...

6 years ago
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Answer: Get error on web Sites after update KB4570505

Hello, If you upgrade to 1.4.7 using the powershell script it will fix the issue for you. If you want to fix it manually please see the inform...

6 years ago
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Answer: Error when going to Websites option

Hello, Please check SolidCP portal web.config for any references to 1.4.6 and change this to 1.4.7. Regards, Trevor

6 years ago
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