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Hello, You should ensure that the SQL user has access to the database with the correct schema. When you restore the database sometimes this has to...

Hello, Please make sure there is a A record for the matching website is created as it will normally redirect you to the website. Regards, ...

Hello, In a browser on the cloud portal server can you load the enterpriseServer url as set in the cloud portal web.config? Regards, Trevo...

Hello, Looking at the code it would appear like there is a issue with the upgrade. Can you try manually do the enterprise and database upgrade usi...

Hello, Currently it is not possible to. I have logged a enhancement request atwhich you can follow to receive updates. Regards, Trevor

Hello, You should look in Windows Event log -> Applications -> SolidCP for any errors. You could also try load the portal from the serve...

Hello, The latest SolidCP versions do support Server 2019. Regards, Trevor

Hello, If you don't have your enterprise web.config it means that all passwords used in SolidCP will not work. You will be best to reinstall S...

Hello, WACS should still work with the dll error. Can you check your application eventlog for a win-acme error 2305? This should explain why t...

Hello, I would check any other information messages logged in the SolidCP Log. You may need to increasing debugging inside the SolidCP Server web....

Hello, Please check the Hosting Plan has PHP 4 disabled. Regards, Trevor

Hello, The siteId is related to how SolidCP identifies it not IIS. You should check the website name does match what is set in IIS. Regards, ...

Hey, Do note Let’s Encrypt has now said that they will revoke these certificates after the 90 day lifetime has passed. This should mean that the norm...

Hello, You are best to upgrading using the powershell script as shown at . Regards, Trevor

Hello, We have released v1.4.6 which does fix this issue. When a new plan is created it will mark the date back 1 year which should prevent the is...