Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Oct 11, 2024
Topics: 4 / Replies: 1452
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Answer: Could not connect to the specified MySQL Server

Hello, Can you please try download this file: The DLL files should override the files in C:SolidCPServer asp.net v4.5bin on the server running the SQ...

5 years ago
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Answer: mysql 8 cant add in server

Hello, Have you tried to enable the option "Set SSLMode to None" in the provider settings? Kind Regards, Trevor

5 years ago
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Answer: Scheduler service stops

Hello, Can you check the connection string and crypto key in C:WebsitePanelEnterprise ServerbinSolidCP.SchedulerService.exe.config If these ar...

5 years ago
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Answer: mysql backup error

Hello, Can you please try download this file: The DLL files should override the files in C:SolidCPServer asp.net v4.5bin on the server running ...

5 years ago
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Answer: Let’s Encrypt, Expiration Date in SolidCP Panel

Hello, 3. That would be correct but there is a scheduled task on the server which should automatically renew the certificate. 4. I believe the...

5 years ago
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Answer: 1.4.3 issue with remote hyperv hosts since upgrade

Hello, Glad you was able to track down the issue. When SolidCP connects to remote HyperV servers it does indeed use the SCPServer user configured ...

5 years ago
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Answer: Let’s encrypt renewal issue after update to Version 1.4.4

Hello, Its strange you got that error. We have tried to recreate it but not been able to. Can you try reload your SolidCP Server files on this...

5 years ago
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Answer: Let’s encrypt renewal issue after update to Version 1.4.4

Hello, Can you confirm that the webmail domain is pointing to the same IIS server as your trying to run the renew on? Thanks, Trevor

5 years ago
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Answer: Let’s Encrypt, Expiration Date in SolidCP Panel

Hello, In your first screenshot i see the last error was a warning. Can you please share the details of this? (see above) The generate CSR s...

5 years ago
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Answer: mysql backup error

Hello, Could you check the Windows Event Log under Applications -> SolidCP for a more detailed error? Regards, Trevor

5 years ago
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Answer: The expected version of the software is not found on your server.

Hello, Can you run the following in a command prompt and screenshot the output: REG QUERY HKLMSOFTWAREMicrosoftMSSQLServerMSSQLServerCurrentVe...

5 years ago
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Answer: mysql and mssql

Hi, Can you confirm if this is still an issue with version 1.4.4? Regards, Trevor

5 years ago
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Answer: 500 – Internal server error.

Hello, Please ensure that the web.config is present as it shows in the error. Regards, Trevor

5 years ago
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Answer: Exception thrown when updating MySQL 8 user password

Hello, You are best to check the Windows Eventlog of the server running the MySQL server. You can find the errors in Applications -> SolidCP. ...

5 years ago
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Answer: mysql backup error

Hello, You will want to change the Mysql Installation Folder to: C:Program FilesMySQLMySQL Server 5.7bin Regards, Trevor

5 years ago
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