Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Apr 2, 2026
Topics: 4 / Replies: 1524
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Answer: New Exchange account will not accept external email

Hello, I have taken a look and unable to replicate this on Exchange 2016 CU10. We are going to try upgrade the environment to CU12 to see if we ca...

7 years ago
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Answer: System Quota problem with sql server 2016

Hello, Could you try update to SolidCP 1.4.3 and see if this fix's the issue for you? Thanks, Trevor

7 years ago
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Answer: Simple DNS 8 is Not in Listed Providers

Hello, There is currently no DNSSEC support. Thanks, Trevor

7 years ago
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Answer: Error creating organizations

Hello, Can you check the Windows Eventlog -> Applications -> SolidCP on the exchange server and let me know if there is a error before the o...

7 years ago
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Answer: Re: php multiple version

Hello, This would have been install by Wed PI. To remove the older PHP version you will need to login to the server and In IIS Manager, click your...

7 years ago
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Answer: Re: hosting space bug

Hello, That is correct. The name for the plan is not updated as this can be custom and edited (It makes it alot easier to edit the name if the use...

7 years ago
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Answer: DNS records not created completely when using WHMCS

Hello, Thank you for trying to run it in debug. We are running WHMCS from a separated Linux server as per their requirements. I can see the same...

7 years ago
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Answer: Fail add server in to another one

Hello, Only 1 server should have the full setup with portal and enterprise server. Every other server has just the SolidCP Server. When settin...

7 years ago
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Answer: Associate more than one hosting plan for same tenant

Hello, You will be best to upgrade the hosting plan for the user by either setting a new hosting plan or making a Hosting Add-On to gran the user ...

7 years ago
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Answer: Create multiple administrators for one tenant

Hello, You will need to make peer accounts for the user. Thanks, Trevor Robinson

7 years ago
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Answer: Fail add server in to another one

Hello, Have you installed SolidCP Server on the remote server and used the password set when installing in? Thanks, Trevor Robinson

7 years ago
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Answer: Re: hosting space bug

Hello, This is expected as the plan name is customizable and not applied when applying a new plan. Thanks, Trevor Robinson

7 years ago
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Answer: how automathically provision VM in hyper-v using WHMCS module

Hello, Currently the WHMCS module is unable to auto deploy a VM. The user will need to login to SolidCP and deploy it themself with their hostname...

7 years ago
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Answer: DNS records not created completely when using WHMCS

Hello, IT does make the A record with no name. Thanks, Trevor Robinson

7 years ago
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Answer: Re: adding new domain

Hello, The hostname is to allow you to make an temporary access to an domain. If you don't want this to be enabled then you can uncheck the "E...

7 years ago
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