Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 4, 2026
Topics: 4 / Replies: 1518
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Answer: cant setup an account when IPs added as config options…

Hello, This appears to be a bug in the WHMCS code and using the wrong parameters when making the call for additional IPs to be added. I have l...

7 years ago
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Answer: how add more external ip for reseller vps

Hello, Please click the VPS Menu then External IP Thanks, Trevor

7 years ago
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Answer: Error run SolidCP-dSHeuristics script- Windows 2016

Hello, I can see that there is an error where it shows the $CustomerOU has not been set and is using: OU=Tenant B,OU=Units,DC=FM,DC=contoso,DC=com...

7 years ago
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Answer: Windows DNS records with dots not showing.

Hello, If you go to Configuration -> Servers and then click on DNS. It should then say Provider: Can you tell me which it shows? I have att...

7 years ago
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Answer: Error run SolidCP-dSHeuristics script- Windows 2016

Hello, Please find the documentation at taking care to set the values inside the powershell file. Thanks, Trevor

7 years ago
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Answer: large file upload error 404.13

Can you check the steps in this guide:

7 years ago
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Answer: Can’t get SMTP to work

Hello, I have made a feature request in the tracker for a single default from address. The reasons the templates are in their location is beca...

7 years ago
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Answer: how add more external ip for reseller vps

Hello, You need to go into the reseller then select HyperV under the Hosting Space Menu. From here to go the VPS Menu and select External Network....

7 years ago
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Answer: how add ip address to VPS

I am going to close this post as the issue is with the reseller as from the last response. You can follow the details at/a>

7 years ago
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Answer: Windows DNS records with dots not showing.

Hello, which provider are you using for DNS? Using "Microsoft DNS Server 2012+" is the best version to be used. Thanks, Trevor

7 years ago
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Answer: large file upload error 404.13

Hello, That value should allow 4GB files. Can you confirm these have been set on the Enterprise Server also? You may need to do the same for Serve...

7 years ago
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Answer: how add ip address to VPS

Hello, If you go to the VPS menu on the account and select External Network can you assign a IP address to the account there? Thanks, Tr...

7 years ago
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Answer: overusage report error 404

Hello, We do not currently have an ETA on the new version but a announcement should come shortly with more information. Thanks, Trevor

7 years ago
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Answer: template for windows 2019

Hello, It is possible but we have not created any templates for Server 2019 currently to confirm if the server 2016 unattend.xml file works. T...

7 years ago
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Answer: Error opening system in Hosting spaces

Hello, Could you please try to manually upgrade the database to 1.4.2 to see if this helps? You can find the instructions at(Just follow the parts...

7 years ago
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