Trevor Robinson
@trobinson
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Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: Hosting Space Summary Information

Hello, Can you confirm that the html and text body for the summer letter is filled in? Regards, Trevor

7 years ago
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Answer: how to reset serveradmin password by using installer

Hello, Please check you have the correct enterprise URL in C:SolidCPPortalApp_DataSiteSettings.config for the Enterprise server and it matchs the ...

7 years ago
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Answer: How add binding for new domain in webmail

Hello, This assumption is incorrect. The mail system works on a shared hostname and that is normally used for access along with SMTP Reocrds to en...

7 years ago
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Answer: DNS integrity

Hello, I believe Marco is asking for you to setup a mailbox for the domain and see if the records are then added. Thanks, Trevor Robinson

7 years ago
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Answer: Can’t get SMTP to work

Hello, I have taken a look and when you enable SSL it does use STARTTLS as per RFC 3207. I can see that AWS does have a guide to allowing conn...

7 years ago
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Answer: Enterprise Import tool crashes

Hello, Thankyou for the detailed report on the bug. I have logged a issue with the team for them to investigate but we dont have any ETA. I ha...

7 years ago
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Answer: Error creating FTP accounts, poor security generating passwords

Hello, The first part of the issue with regards to passwords you will need to make sure the SolidCP and System policy does match. The error you ar...

7 years ago
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Answer: Errors Upgrading from v1.4.1 to v1.4.2

Hello, Upgrading via the installer should still work as far as im aware. Do you receive an error? The other way to upgrade would be to use the...

7 years ago
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Answer: How to add srvices not install before installing SolidCP

Hello, Before adding a service to SolidCP it should be setup following the documents provided by the manufacture. Is there specific errors you...

7 years ago
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Answer: how to reset serveradmin password by using installer

Hello, You need to run the SolidCP Installer on the machine running the Enterprise Server. Once inside the installer select Enterprise Server ...

7 years ago
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Answer: Integration solidcp in exchange server 2016

You can find these under Manuals -> Updates ().

7 years ago
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Answer: Integration solidcp in exchange server 2016

Hello, We would highly recommend upgrading your SolidCP to the latest version to take advantage of the multiple bug fix's for exchange. Do als...

7 years ago
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Answer: Shared ssl

Hello, This is not a supported method of using SSL as all domains should be valid. I would recommend you look at using Lets Encrypt which allows m...

7 years ago
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Answer: how set expiration date for service

Hello, SolidCP does not have an expiration date as it is not an billing system which will normally do this job. There are plugins for WHMCS an...

7 years ago
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Answer: Setting up Websites without Domains

Hello, It wouldn't be possible to set this up in the way you would like. However i would recommend to do it is to make a sub domain per student an...

7 years ago
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