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Hello, As your having issues creating a VM they are most likely going to be related. Please check the SolidCP Server app pool user's permissions. ...

Hello, Can you check the permissions of your SolidCP Server app pool user? This normally means the user is not an administrator. If you make c...

Hello In standalone installation it say “make sure that the password you enter here is the Serveradmin password.” Is this the password for the ...

Hello, Can you try ActorID = 1? Thanks, Trevor Robinson

Hi Jim, Would you be able to share the command line arguments you needed to use to get this to work? I will log a feature request for this to be a...

Hi Andrew, There is nothing specific that should be needed for it to work. Are you using local or remote HyperV? Can you also check the Wi...

Hello, Can you confirm the SolidCP Server app pool user is a member of the local administrators group? Thanks, Trevor Robinson

Hello, Can you please try reapply the SQL update and let us know if it reports any errors? You can find the latest update_db.sql in Thanks,...

Hello, On your SolidCP server you will want to try increase the logging inside the web.config file. When you increasing the logging to 4 it sh...

Hello, Have these been assigned to an virtual server? You need to make sure they are not assigned to anything. If you can tell me which errors it ...

Hello, Your issue is due to the fact when we run letsencrypt.exe we use the command parameter --usedefaulttaskuser which causes it to use the defa...

Hello, Can you confirm if you load the servers settings page in Configuration -> Servers does it connect fine to the recovered server? If it er...

Ok and can you confirm that DNS is also working fine? Can you ping the servers hostname?

Hello, To be able to open port 9001 as HTTPS you will therefore need to change the things in IIS to match this. The last response makes it sound l...

Hello, Can you browse the enterprise page using: ? This is normally the URL SolidCP will use for communication between the portal and enterprise. ...