Trevor Robinson
@trobinson
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Noble Member
Joined: Jan 7, 2016
Last seen: Feb 6, 2026
Topics: 4 / Replies: 1519
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Answer: Unable to connect to mysql using php script

Hello, Can you check your php page code against a test page such as Can you confirm you can telnet to port 3306? Thanks, Trevor

7 years ago
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Answer: This access control list is not in canonical form and therefore cannot be modified.

Hello, Can you see if there is a information message just before the error which tells you what its about to run? This should help us narrow d...

7 years ago
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Answer: SolidCP-Configuration script —> install Active Perl v5.22.1 —> invalid command line

Hello, Thankyou for the information. I have created an bug report for this and should be fixed in newer versions of the script. Kind Regard...

7 years ago
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Answer: Setup of a reseller.

Hello, It is normally best to make sure all domains are created in user and not reseller accounts. The reseller accounts are designed to create us...

7 years ago
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Answer: Unable to connect to mysql using php script

Hello, Have you checked your my.cnf is not set to bind to a different address? Thanks, Trevor

7 years ago
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Answer: SHA2 CSR Requests

Hello, I have created a feature request for this. We cannot guarantee when this feature will be added. Kind Regards, Trevor

7 years ago
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Answer: This access control list is not in canonical form and therefore cannot be modified.

Hello, Sorry for the delay. I cannot recreate this on our development environment. Can you confirm that in Configuration -> Servers -> S...

7 years ago
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Answer: Unsure of upgrade process

Hello, At the current moment the best method is to use the powershell script but as you have said it uses UNC paths on each server to be able to conn...

7 years ago
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Answer: FIPS validated cryptographic algorithms

Hello, I cannot say we have ever tried to use SolidCP with FIPS enabled. Do note that Microsoft does no longer recommend its enabled (Or to disabl...

7 years ago
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Answer: FTP Account Creation “The network path not found”

Hello, I would check that the system space has the correct path and when you make an website it creates the path correctly. If you have any custo...

7 years ago
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Answer: Error Create RDS Server

Hello, Its hard for me to advise without looking at this error as it appears to be an issue with binding to the AD server. I would double check contr...

7 years ago
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Answer: SQL Server database count/amount

Hello, I have taken the time to check 1.4.1 and it appears to be functioning fine. We can take a more indepth look at your environment using o...

7 years ago
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Answer: Error Create RDS Server

Hello, Can you confirm that the Root OU set in the RDS Provider has been set and does exist on the AD? Kind Regards, Trevor Robinson

7 years ago
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Answer: Error reading file/folder NTFS permissions

Hello, Can you please check in the Server for any extra errors in Eventlog -> Applications -> SolidCP. Kind Regards, Trevor Robinson

7 years ago
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Answer: RDS 2016 Provider

Hello, On the RDS Server can you check the Eventlog -> Applications -> SolidCP to see if it has logged any errors? Kind Regards, Tre...

7 years ago
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