Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: Cannot create SQL Server 2017 DB via Solid Portal after WSP upgrade

Hello,   Can you also screen shot the MsSQL part of the hosting plan? It looks like it is not enabled in the hosting plan.   Tha...

8 years ago
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Answer: Unable to login after upgrade from WSP

Hello,   Please go to IIS and select each of the SolidCP sites, then go to Machine Key --> click generate, and click apply.   ...

8 years ago
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Answer: Import file “install_db.sql” query error solidcp 1.4

Hello,   It sounds like your running the install_db.sql manually. Please when you make the database ensure the collation is set to "SQL_Lat...

8 years ago
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Answer: Unable to login after upgrade from WSP

Hello,   I would try change the fields in the users table first and see if that helps.   Kind Regards, Trevor Robinson

8 years ago
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Answer: Unable to login after upgraded from WSP to SolidCP

Hello,   I would suggest using the SolidCP installer to reset the password for ServerAdmin.   If you are still unable to login p...

8 years ago
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Answer: Unable to login after upgrade from WSP

Hello,   I would suggest using the SolidCP installer to reset the password for ServerAdmin.   If you are still unable to login p...

8 years ago
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Answer: Renew SSL certificate

Hello,   Does the server create the new CSR for you?   Thanks,   Trevor

8 years ago
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Answer: Lets Encrypt

Hello,   You can edit it to the SolidCP path or delete it then create a new SSL certificate.   The scheduled task is handled by ...

8 years ago
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Answer: Tasks not running

Hello, There should be an event in the Audit log. It may show as a warning.   Can you also check the event viewer on the SolidCP Server ...

8 years ago
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Answer: Lets Encrypt

It is one scheduled task per server for all LE certificates.

8 years ago
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Answer: Renew SSL certificate

Hello,   You can renew a SSL inside of SolidCP. I have tried this once a SSL installed and it works fine (Generate new SSL & Install ne...

8 years ago
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Answer: Renew SSL certificate

Hello,   I have just tried this on our development server and it appears to be working. Did you create the CSR in SolidCP? The error wou...

8 years ago
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Answer: Problem with create host space with organization.

Hello,   It sounds like it could be the primary public folder has been removed.   Depending if you have any hosted organisations...

8 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

Hello,   I have taken a further look into this issue and I am unable to replicate it on a development or live environment.   I w...

8 years ago
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Answer: an unexpected error has occorred

Hello,   Can you please check you can access our website from the server?   If this is still an issue please upload a copy of yo...

8 years ago
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