Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 7, 2026
Topics: 4 / Replies: 1519
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Answer: Unable to login after upgrade from WSP

Hello,   I would try change the fields in the users table first and see if that helps.   Kind Regards, Trevor Robinson

8 years ago
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Answer: Unable to login after upgraded from WSP to SolidCP

Hello,   I would suggest using the SolidCP installer to reset the password for ServerAdmin.   If you are still unable to login p...

8 years ago
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Answer: Unable to login after upgrade from WSP

Hello,   I would suggest using the SolidCP installer to reset the password for ServerAdmin.   If you are still unable to login p...

8 years ago
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Answer: Renew SSL certificate

Hello,   Does the server create the new CSR for you?   Thanks,   Trevor

8 years ago
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Answer: Lets Encrypt

Hello,   You can edit it to the SolidCP path or delete it then create a new SSL certificate.   The scheduled task is handled by ...

8 years ago
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Answer: Tasks not running

Hello, There should be an event in the Audit log. It may show as a warning.   Can you also check the event viewer on the SolidCP Server ...

8 years ago
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Answer: Lets Encrypt

It is one scheduled task per server for all LE certificates.

8 years ago
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Answer: Renew SSL certificate

Hello,   You can renew a SSL inside of SolidCP. I have tried this once a SSL installed and it works fine (Generate new SSL & Install ne...

8 years ago
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Answer: Renew SSL certificate

Hello,   I have just tried this on our development server and it appears to be working. Did you create the CSR in SolidCP? The error wou...

8 years ago
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Answer: Problem with create host space with organization.

Hello,   It sounds like it could be the primary public folder has been removed.   Depending if you have any hosted organisations...

8 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

Hello,   I have taken a further look into this issue and I am unable to replicate it on a development or live environment.   I w...

8 years ago
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Answer: an unexpected error has occorred

Hello,   Can you please check you can access our website from the server?   If this is still an issue please upload a copy of yo...

8 years ago
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Answer: Error executing scheduled task

Hello,   Thank you for the further debugging and providing a URL for testing.   I can confirmed this has been fixed and will be ...

8 years ago
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Answer: Error executing scheduled task

Hello, Would you be able to check the local windows eventlog?   Can i also check you are using a full desktop version of Windows on the ...

8 years ago
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Answer: Lets encrypt install problems

Hello, Can you screenshot the error for me?   There was also a Lets-Encrypt update found at which needs extracted and copied to "C:Soli...

8 years ago
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