Last seen: Feb 7, 2026
Hello, I am not aware of any issues. I have just checked on our development environment and it appears to be working fine. Can you con...
Hello, Can you run the SQL query again and double click on the first error? It should then jump you to the problem code. If you can copy ...
Hello, This is a known bug. The work around at the moment is to give the SQLServer user full rights to: C:UsersSCPServerAppD...
Hello, Can you run this in SQL Management Studio new query and let me know if it returns anything: SELECT * FROM [dbo].[...
Hello, When you run the latest update_db.sql did it error at all? Thanks, Trevor Robinson
Normally it is found in C:Program Files (x86)SolidCP Installer .
Hello, Can you show us the error in the install log? Kind Regards, Trevor Robinson
Hello, If you can get the cryptokey and database information from the WebsitePanel installer you can use the manual migration guide found...
Hello, If you go to the server inside SolidCP Configuration -> Servers and then select the System Processes. Does it list them for you...
Hello, Can you tell me if you have mailbox plans and if you have one selected. Can you provide a screenshot of the error? ...
Yep all 3 of the SolidCP App pools. These are normally: SolidCP Server Pool SolidCP Portal Pool SolidCP Enterprise Server Pool
Hello, Can you please check the App pools and configure them to be always running and a timeout of 0? Kind Regards,  ...
Hello, Can you please check the following: Check the eventlog on the enterprise server for a detailed error Try open So...
Hello, This is due to some updates required in the upgrade script. I have requested in your ticket for some details. Do note...
Hello, It sounds like a db issue. Can you check in [dbo].[Quotas] for MsSQL2016.Users? Thanks, ...
