When a client created an order with Additional IPs on WHMCS, the product will NOT get provisioned automatically, nor can i do it manually, i will get this error in whmcs:
CreateAccount Fault: (Code: 0, Message: AllocatePackageIPAddresses Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Encoding: object has no 'orgId' property), Service ID: 432)
Whats strange is while checking SCP i will find the account actually created !! and IPs given to the amount he ordered, but WHMCS insists showing this error maybe saying it has failed !...
I already added the IPs to both SCP and WHMCS and they are linked properly and even tick the "IS IP" field, i have only the option to actually create the order WITHOUT IP and it will be created just fine, then latter on I will add this addon in SCP...
Assistance i greatly appreciated..
Hello,
This appears to be a duplicate of https://solidcp.com/forum/question/cant-setup-an-account-when-ips-added-as-config-options/ which we have said a bug has been logged and the forum post linked.
Please update that post with the additional information so when a dev checks into the issue they have the full information.
Thanks,
Trevor
I am also having this issue, and can confirm this is to do with the addition of an ip. however if i set the extra number of ips to 0 it c reates the account, then after it is created I change the ip back to 1 and save the package and update it in whmcs, it still errors out, but the ip is added as an addon in solidcp. so somewhere its looking for info somewhere.
Hello,
Can you confirm you are using the latest v1.1.3 of the WHMCS plugin?
Regards,
Trevor
