Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 4, 2026
Topics: 4 / Replies: 1518
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Answer: SolidCP Portal Binding

Hello, I understand your idea but please don't believe that using a domain prevents the IP address of the server being public. This can easily be ...

7 years ago
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Answer: Error when creatig RDS Collection

Hello, If you go into Configuration -> Server -> Select Settings next to RDS Server. Does it show the SolidCP version on the right side?...

7 years ago
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Answer: SolidCP Components

Hello, You can add a new server via the Add server feature. If you are migrating the whole server to a new one the quickest way is to retarget the...

7 years ago
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Answer: Remove Server without recreating hosting spaces

Hello, You would need to build a query to remove these from ServiceItems and PackageServices using the ServiceID. Thanks, Trevor

7 years ago
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Answer: After update to 1.4.3: The user name or password is incorrect.

Hello, We have not seen this before but i would check the AD Settings to make sure its correct if your using AD. We can take a look directly a...

7 years ago
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Answer: Error to open preview Domain – Reseller

Hello, Could you please try rename SpaceSettingsInstantAlias.ascx to SpaceSettingsPreviewDomain.ascx and see if it fixes the issue? Thanks, ...

7 years ago
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Answer: Auto SSL on deployment

Hello, This should be the ItemID as shown in [dbo].[ServiceItems]. Thanks, Trevor

7 years ago
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Answer: Migrating SCP to a brand new server

Hello, To migrate SolidCP the easiest method is to do a fresh install on the new server and then move the database over along with the enterprise ...

7 years ago
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Answer: New SimpleDNS Zone Problems after SolidCP 1.4.3 Upgrade

This has now been fixed and will be included in the next release.

7 years ago
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Answer: Add new mail account is impossible by user

Hello, You can find the error codes at. You appears to have ERROR_FTP_RESOURCE_QUOTA_LIMIT = -802; I would check the hosting plan for FTP ...

7 years ago
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Answer: SolidCP installed now what?

Hi, Glad you got this working if your still have any issues please let us know. There are manuals in the manual section which can help. Th...

7 years ago
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Answer: Add new mail account is impossible by user

Hello, Ok that's interesting that its still an issue on a new user. Can they create websites with no problems? Did you try the DB manual u...

7 years ago
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Answer: GetVirtualMachineAuditLog doesn’t return any result.

Hello, This appears to be a legacy call and doesnt return any results. Looking at the portal you are best to use GetAuditLogRecordsPaged in esAudi...

7 years ago
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Answer: New SimpleDNS Zone Problems after SolidCP 1.4.3 Upgrade

Hello, I have further looked into this report and there does indeed appear to be a bug in SimpleDNS 8. There should be no need to add the extr...

7 years ago
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Answer: Add new mail account is impossible by user

Hi The screenshot is fine with the complete error. Can you tell me if this is on a brand new user account you have just created in SolidCP to test...

7 years ago
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