Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: Add new mail account is impossible by user

Hello, Ok that's interesting that its still an issue on a new user. Can they create websites with no problems? Did you try the DB manual u...

7 years ago
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Answer: GetVirtualMachineAuditLog doesn’t return any result.

Hello, This appears to be a legacy call and doesnt return any results. Looking at the portal you are best to use GetAuditLogRecordsPaged in esAudi...

7 years ago
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Answer: New SimpleDNS Zone Problems after SolidCP 1.4.3 Upgrade

Hello, I have further looked into this report and there does indeed appear to be a bug in SimpleDNS 8. There should be no need to add the extr...

7 years ago
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Answer: Add new mail account is impossible by user

Hi The screenshot is fine with the complete error. Can you tell me if this is on a brand new user account you have just created in SolidCP to test...

7 years ago
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Answer: MSPControl migration from version 1.0.0.6358

Hello, It is currently not possible to select which domains are included in the LE certificate. It automatically will request all the site domains...

7 years ago
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Answer: Enterprise Import Tool – Unable tim import mailbox

Hello, You can find the error codes at ERROR_EXCHANGE_EMAIL_EXISTS = -2602; Please check the mailbox is new to SolidCP and isn't already in th...

7 years ago
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Answer: Add new mail account is impossible by user

Hello, Can you please use the Contact button above to provide the full error. We will then add this to the forum post for you. Thanks, Tre...

7 years ago
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Answer: Enable Hostname Support

Hello, The Hostname Support is to allow you to have a instant alias. To enable SNI please go to Configuration -> Servers -> Select IIS ->...

7 years ago
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Answer: Add new mail account is impossible by user

Hello, I have tried to recreate this bug but i am unable to by logging in as a end user and creating an mail account. From the part of the err...

7 years ago
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Answer: How to configure Lets Encrypt?

Hello, Are you sure this is related to the LE issue? It appears to be the SolidCP source is about removing a DNS record. Thanks, Trevor

7 years ago
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Answer: Cannot Create FTP accounts

Hello, Have you tried to create a new hosting space using the hosting space to confirm you was unable to see FTP in the overview? If you can a...

7 years ago
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Answer: Add Server > Search Software issue/bug

Hello, I have logged in our tracker for us to go through all providers and check for the search software to ensure its set correctly for each. ...

7 years ago
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Answer: MSPControl migration from version 1.0.0.6358

Hey, You are correct at the current moment we are unable to migrate the user accounts from the latest MSPControl versions. There are multiple soluti...

7 years ago
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Answer: Exchange 2013 CU22 – Unable to create new mailbox – WinRM HTTP Bad Request

Hello, Have you rechecked the Powershell virtual directory for windows users? Thanks, Trevor

7 years ago
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Answer: Could not connect to the specified MySQL Server

Hello, Would you be able to try a password without any special characters? Thanks, Trevor

7 years ago
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