Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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RE: Moving from exchange 2010 to 2016

Hello, You are correct you just need to change the Provider version and set the URL to the new server. Addionally ensure to rename the server in ...

4 years ago
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RE: Windows Server 2022

Hello, These have been pushed to the master repo and awaiting the next release. Currently no date is set. Regards, Trevor

4 years ago
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RE: ssl cert from letsencrypt, can it be auto installed

Hello, It is not possible at the moment to auto create a SSL certificate for a user on space creation. Regards, Trevor

4 years ago
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RE: 2 Factor Authentication

Hello, Currently it is not possible due to how the frontend and backend talk to each other. Regards, Trevor

4 years ago
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RE: SMTP Server Settings

Hello, If the SMTP is configued in Configuration -> System Settings -> SMTP server it should work fine. Do note as Marco said you need...

4 years ago
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RE: New version

Hello, At the current moment there are no details on a new version to be released. Once we have details we will post here and our social media. ...

4 years ago
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RE: new employees welcome email

Hello, Can you not use the Exchange Mailbox Setup Letter for this? Regards, Trevor

4 years ago
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RE: Can't Create Exchange Mailbox All of The Sudden

Hey, Did you get this resolved? I would advise loading the eventlog on the effected server and under Application -> SolidCP seeing if it log...

4 years ago
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RE: SetAclPermissions Server was unable to process request

@r0gu At the moment there is no work around released and removing the permission is the best method to fix this issue.

4 years ago
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RE: How to move an account from one reseller to the other

@dolphyn5 I would expect maybe the PackageID is not correct in [dbo].[ServiceItems].

4 years ago
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RE: Can't Delete Mailbox PLan

Hello, In SQL Management Studio you can check the [dbo].[ExchangeAccounts] table to see if any mailbox has the mailplan ID assigned to it. R...

4 years ago
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RE: Suggestion: Fix glitch that occurs after user deletes website directory

Hello, You can submit an feature request atfor it to be voted on. There is also a bug bounty attached to the Github issues if you want to pl...

4 years ago
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RE: Can't backup MySQL DB

Hello, On your SQL server you should check Eventlog -> Application -> SolidCP for more detailed error. Regards, Trevor

4 years ago
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RE: Exchange 2016 to 2019

Hello, The best option is to change the URL for the Server in Configuration -> Servers to your new Exchange server. You will also need to...

4 years ago
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RE: Guacamole Setup

Hello, You can purchase support by clicking the contact button at the top of the page and submitting a ticket if you want it to be completed for ...

4 years ago
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