Last seen: Feb 4, 2026
Hello, This is dependent on your cloud provider. I would advise to contact them for advice on this. Regards, Trevor
Hello, Can you try reload the portal and enterprise files (Please ensure you backup the web.config)? You can find the files here: Portal: ...
Hello, Can you try change the web hostname to be unique to the hosting space creation page and see if that helps? The datebase would be the "U...
Hello, Currently it is not possible to set HyperV bandwidth management from inside SolidCP. We can look into adding this feature but we wouldn...
Hello, On your SimpleDNS server can you check the Windows eventlog under Applications -> SolidCP. See if it does report any errors there? I have ...
Hello, Can you try run the following to check the MsSQL2017 quotas are fine: SELECT * FROM [SolidCP].[dbo].[Quotas] Where [QuotaName] like 'MsSQL2...
Hello, Currently this is not on the feature request list but we can add it. There will be no timeline at the moment on this. Kind Regards, ...
Hello, When you say they are unable to make an email do you mean the add mail button doesn't work or an error on the add email page? If you ca...
Hello, Currently there is a lack of documentation. Is there anything specific you are having problems with? Kind Regards, Trevor Robinson
Hello, Can you tell me where you see the error and the actions you are trying to complete? Can you try rerun the DB upgrade to see if that hel...
Hello, Can you please post the error you are getting with the script? Regards, Trevor
Hello, A Domain can only be assigned to one customer at a time. You can have the same domain set for the internal/external and your customer h...
Hello, I just wanted to provide you with an update. @HostStage has been busy looking at this with WHMCS and they sound there was a issue in an...
Hello, You can find our manuals for migration at You will want to look atordepending if you want to use the automated or manual method. Reg...
Hello, Did you install SolidCP Server on the machine your trying to connect to? If so i would double check the URL (You can try load it in a brows...