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Hello, If you go to the VPS menu on the account and select External Network can you assign a IP address to the account there? Thanks, Tr...

Hello, We do not currently have an ETA on the new version but a announcement should come shortly with more information. Thanks, Trevor

Hello, It is possible but we have not created any templates for Server 2019 currently to confirm if the server 2016 unattend.xml file works. T...

Hello, Could you please try to manually upgrade the database to 1.4.2 to see if this helps? You can find the instructions at(Just follow the parts...

Ok i see what you mean that there is a loop that looks at the date starting with 1/1/0001 and then increases this value by 1 day before doing the API ...

We make the GetDomainStatistics API Call to Smartermail with the startdate and EndDate. Would you be able to make the API call for us against your Sm...

Hello, Can you tell me the value you set? You may also want to do an iisreset on the server to ensure the settings are used. Thanks, Trevo...

Hello, The bandwidth task on our test environment takes 6minutes on first run when the value is null. This is reasonable and once i ran it a secon...

That's correct

Hello, The only requirements on a extra server running SolidCP Server is: IIS ASP.Net 4 (You can use v2 but its not recommended and mostly ma...

Hello, There appears to be a bug in the web.config which i have resolved. It should be included in the next version of SolidCP. Thanks, Trevo...

Hello, I am unable to replicate the issue. Can you try switch the user between html or text based emails? Thanks, Trevor

Hello, Can you confirm for me if this is an new setup or upgraded? If upgraded which was the original version issued? Thanks, Trevor

Hello, Would we be able to get an update on if the case with AWS solved this issue? It could be useful for other members of the community with a s...

Hello, SolidCP is currently not able to webmail for every website in a secure way due to SSL certificates. The best way currently would be to use ...