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Hello, Can you confirm that the Root OU set in the RDS Provider has been set and does exist on the AD? Kind Regards, Trevor Robinson

Hello, Can you please check in the Server for any extra errors in Eventlog -> Applications -> SolidCP. Kind Regards, Trevor Robinson

Hello, On the RDS Server can you check the Eventlog -> Applications -> SolidCP to see if it has logged any errors? Kind Regards, Tre...

Hello, Its hard to judge on the issue as its a little generic. Can you screenshot a copy of the users hosting space quota? Kind Regards, T...

Hello, When SolidCP sets up an MySQL user its setup to be used from any host. If you are getting Access denied i would check that you have the cor...

Hello, I have tried to recreate this issue but have not been able to. Can you please try run the following powershell command and take a screenshot ...

Hello, That looks like the reason. I have made a change to the code and it should be fixed in the next release. Kind Regards, Trevor Robinson

Hello, Please try set your main feed to: Thanks, Trevor Robinson

Hello, Do you have File Services installed on the same server? Kind Regards, Trevor Robinson

Hello, You can use any SQL version from 2012r2 including the latest versions. When you reinstall ensure that SQL Logins are enabled on the server. ...

Hello, You most likely want to try make sure there are no errors before continuing with the scrpt. Can you confirm you have the latest version of ...

Hello, In SQL server please try: localhostSQLEXPRESS Thanks, Trevor Robinson

Hello, Can you please tell me the version of SolidCP you are using? I am not aware of any issues but i would check that the template details are c...

Hello, You do normally just need to install it for SolidCP to see that it is enabled on the server. Can you please try run the following in powershe...

Hello, The error would indicate that the Enterprise server is unable to connect to the RDS Gateway. I would double check it shows a version number i...